Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)

Huone oli kunnossa, mutta parkkipaikka oli erittäin tiukka ja sen voitiin pysäköidä vasta seuraavana päivänä klo 14 asti.

It was a good stay overall and very good value for the money, cheaper than ATOUR and others.

Location is good. Hotel staffs are very helpful and friendly. Room is superb clean and big. I am very grateful and feel warm with 1 cleaner lady whom leave a note by giving me more water bottles cos she noticed i have medication on table. She really touched me, thank you so much. If I ever return to hangzhou, I will stay here again. This hotel is highly recommended.

My grandparents stayed in the Queen Room during our trip to Hangzhou and were very satisfied with their stay. The room was clean, comfortable, and provided a good place to rest after a day of sightseeing around the city. Housekeeping maintained the room well throughout our stay. One of the biggest advantages of this hotel is its location. West Lake is within easy walking distance, and there are many restaurants, shops, and convenience stores nearby. This made it very convenient for older travellers who did not want to travel far for meals or daily necessities. The staff were generally friendly and helpful whenever assistance was needed. The hotel facilities were also well maintained, particularly the laundry area, where the washer and dryer worked very efficiently compared to other hotels we stayed at during our China trip. The lobby was pleasant and welcoming, and overall the hotel offered a comfortable and convenient stay. We would recommend it to travellers looking for a well-located hotel near West Lake.

Clean and quiet room, a proper hot shower that heated up quickly. Receptionist was friendly, and when we ordered food delivery they brought it up to our room. Nearby has convenience stores and quick eats.

Great hotel with a good location. The room was clean and comfortable, and the service was excellent. The receptionists were very friendly and helpful. Highly recommended!

Great hotel to stay, the robot was always bringing us goods and foods. Wish to come back again

Great location and very friendly staff. We booked two rooms and were given a free upgrade. Would definitely recommend to friends．

I stayed for 2 nights in a Double room with windows. Hotel’s location is excellent, just a short walk to West Lake, about 10-15min walk to Qinghefang shopping St. there are also some eateries and a shopping mall next to the hotel that also houses some good restaurants. We were allowed to check in when we arrived at noon. We were given a room that has a strong cigarettes smell. We immediately requested the front desk to change room. They were very apologetic and gave us another room which was bigger, unfortunately that room was located quite far away from the lift and it was a bit of a maze to get there, so we chose to wait till a room nearer the lift becomes available later in the day. Housekeeping was great, left a packet of detergent in the room when they noticed that I had some laundry done in the bathroom. If you order food from *******, a robot will send it to your room.