YAGU Resort Hangzhou

Cultural hotel near west lake. The room is big and clean. Staffs are nice. I feel very relaxed staying here.

Smelled smoke in the hallways. Hotel did not provide bike rentals or ways to get around. Algae covered patio so it was unusable. Room itself was very clean and well-designed. Enjoyed the tub, enjoyed the pool.

Very quiet location in the west lake scenery area. Good place to relax and good starting point for exploring the west side of the lake and mountains. Rooms are clean. Breakfast is good.

Beautiful and tranquil resort located near West Lake and Longjing village. The resort is in a quiet area of Hangzhou, with access to peaceful and historic trails that we really enjoyed. The staff were very kind and attentive, and the room was large and comfortable, mixing traditional and modern elements. Keep in mind that the resort is not as easily accessible via public transportation, so we relied on Didi’s and bikes to get around. Our stay also came with a photography package with Nico and Starry which we really enjoyed. They were friendly and extremely efficient in taking and editing photos of us in traditional wear around the property.

The resort was beautiful: great ambiance (quiet with sounds of nature/birds), nots of scenic nature outside our room, lovely lake, and cute animals around the lake. However the shower amenities were less impressive (the resort next door had L'Occitane shower items, which were nicer). The main point we did not like as much was the restaurant in the hotel, which was underwhelming (traditional chinese noodles with shrimp featured very little protein and only very small micro shrimps that were not very edible), especially for the price; the food was not tasty. However, the front desk had fantastic service, helping us call cars during a holiday time when it was impossible to hail a car on all platforms.

Great hotel, fabulous for a quiet break. Location is a bit far and on weekends DiDi can’t go into the area but taxis can.

Good stay, thank you.

It was a great stay here. Room is spacious and well furnished, and breakfast selection is awesome. Also, specifically like to thank Zhao Rui, their guest relation officer, for the wonderful service provided to us.

With my girlfriend and other friends we lodged at Yagu Resort. The staff was really outstanding, careful at every details and extremely available for any requests also in English. The hotel is surrounded by nature and right next to the beautiful West Lake. The rooms are comfortable and well cleaned. The restaurant delicacies also deserve a special note. Overall highly recommended