Ren He Hotel

Hotel is very good location is good near the west lake very beautiful. Hotel have a robot and free coffee room is clean and warm reception manager xiaozhou service is good we are happy and next we are here good very nice hote

I had a wonderful stay at Ren He Hotel in Hangzhou. The staff were friendly, welcoming, and always approachable, making us feel comfortable throughout our stay. One of the highlights was the family room, which was impressively spacious and provided plenty of room for everyone to relax. The room was clean, comfortable, and well-maintained, making it ideal for families traveling together. The hotel's location is excellent, with numerous restaurants, local eateries, and pastry shops just steps away. It was incredibly convenient to explore the area and enjoy a variety of delicious local food without having to travel far. Overall, the combination of spacious accommodation, friendly service, and a fantastic location made for a very enjoyable stay. I would definitely recommend Ren He Hotel to families and anyone visiting Hangzhou, and I would happily stay here again on my next trip.

Amazing location right by the west lake and within walking distance to In77 mega shopping mall. Thematic family room is a bonus for the kids. 設施 環境 衛生 服務 楊小姐服務滿意

Room is clean, near westlake is good, walk to west lake jus 1 minutes, service is good and smile is beautiful, Mr xie rui tao is cool, help us to do everything,

Hotel location is good. Room has been refurbished although is still looked dated. However it serves it’s purpose and is spacious and clean. Laundry is available but chargeable. Please consider providing free service.

Booked west lake connected room for 3 nights. Location: super convenient, near malls and walk straight out will reach the boarding boat area. But to note, at night after certain timing, Didi car cannot drive direct to hotel, they will drop at a nearby bus stop and has to walk back to hotel and we lost our way so this is a unpleasant experience. Eating is very convenient. Near to many tourist places, longjing tea, ling ying temple and more Room: 2 bathrooms. Room with queen bed has window, the other room has 2 single beds with no window and it is a game room. The game room with no window they provide a fan if air con is not strong. They provide 4 pillows for queen bed, 2 pillows for each single bed which is very good enough. Amenities: the hair dryer is comparable to Dyson, very good and strong and dry hair very fast. They provide non slip bath mats for each bathroom. Usual necessities are provided such as tooth brush etc and the hotel slippers are super comfy, the best I ever wore. The downside is that there is no bidet in each bathroom and not heated toilet seat. Laundry room at level 2, clean and easy to operate Service: can find hotel manager, Ms Wang if decide to hire private car for day tour which we did and much more cheaper compared to online day tours which charge us per person, but the hotel will charge by the car type and by per hour. Hotel staff are super friendly and helpful. They provide free tea at the entrance. We hired a private driver named Mr Song, he is super patient and friendly, one of the best drivers I encounter in my various holiday trips, his Weixin ID is wxid_xf66m9aaykad22 Ambience: hotel ambience is super local and makes a person feel so relaxing. The hotel lounge area is spacious and has many chairs for people to sit and wait and enjoy the scenery. Overall if I visit Hangzhou, I will stay in Ren He again.

Room was comfortable, staff were extremely nice. Location is unbeatable. Definitely recommend

The biggest plus is definitely the location. The hotel is extremely near to West Lake (literally just in front of the hotel entrance and less than a 5-minute walk away) and also right beside Hubin shopping district, so food, shopping, and evening walks were very easy to arrange. The room was clean and comfortable. We requested room cleaning during our stay and the cleanliness was well maintained. Although the hotel is near a main attraction, the soundproofing was good for us, possibly because our room was not facing West Lake directly. The staff service was excellent. They helped us track a missing parcel and even contacted the relevant party for the next arrangement, as we did not have a China phone number. Really appreciated their help. Breakfast had a good selection, mainly Chinese cuisine such as noodles, porridge, and hot dishes. There were also bread and jam options, but the Western selection was limited. The only thing to note is that the metro exit direction was not very clear on Trip.com. Take Exit C from Longxianqiao station, then walk about 8–10 minutes from the shopping mall to the hotel.

Really enjoyed our stay here. All the staff were very friendly and breakfast was also goodhotel have a robot and free coffee ad room have a big tv is goodreception xiaozhou service is great and very hand some hotel room is clean and hotel near the westlake good location great