West Lake State Guesthouse

This is the best out of the best hotels I have ever been to. It’s so beautiful and has the best private access to the West lake without the crowd. The hotel has so many places to visit itself including the history and culture exhibition. The rooms are not large but super comfortable. My family didn’t want to leave the hotel after 5 nights and they still talk about how comfortable the hotel beds, the pillows and the bath towels. The food quality is the top notch. All the fruits they provided are perfect. The staff are all friendly and professional. We like the free activities they provided. The professional photo service is good too. Our photographer is from 笑玩旅拍摄影师阿哲.

Beautiful garden which contributed a lot to the “West Lake” experience. The room was very clean, classy and quiet with a direct view on the forest.

I had an amazing stay at West Lake Guest House! The property is huge, with several different buildings. Some are older, while others have been beautifully renovated, so your experience may vary depending on which building you’re assigned to. One of the highlights was the complimentary professional photo session. It includes five photos, but I ended up purchasing many more because the photographer’s work was outstanding. I had my session with 赵一帆 (from 笑玩旅拍小赵), and I couldn’t have been happier. He had a great eye for locations, patiently suggested poses, and made sure every detail was just right. Thank you! The hotel itself was a wonderful escape from the crowds around West Lake. Having such a large portion of the lakeside gardens within the property made it feel peaceful and exclusive. I only wish I had stayed longer to enjoy the spa and the other facilities, they deserve more than just one or two nights. The service throughout my stay was warm, attentive, and genuinely friendly. I also had the impression that I was the only Western guest at the hotel, which made the experience even more special. As someone who loves connecting with local culture wherever I travel, I really appreciated that. Thank you for such a memorable stay. I would happily return!

Definitely our favourite hotel in Hangzhou! What an amazing hotel with such character, location and space. They also kindly upgraded us to Building 8 which is newly furnished and close to the breakfast. Service was excellent too.

A true gem right on the edge of West Lake! The location is perfect, and the environment is elegant and quiet. The rooms are well-maintained, the bedding is comfortable, and the service is professional. Breakfast is plentiful, with delicious authentic Hangzhou cuisine available. It’s incredibly convenient for exploring West Lake—highly recommended!

Service was great! There’s a buggy ride offered within the hotel as the place is huge. You can take a walk by the west lake which is spectacular. Room feels a little bit outdated and old, but that’s to be expected given the hotel’s history. Nonetheless, we were really wowed by the beauty of this hotel. Definitely recommend if you like to stay at west lake area as the location is really near to the top scenic areas in Hangzhou.

Garden and food is top notch. Location is great to visit West Lake, but far from downtown.

Beautiful hotel and worth the expense. Certainly lived up to its reputation for being a peaceful haven away from madding crowds, good service and beautiful grounds and facilities. We stayed at Building 8. Comfortable beds and modern amenities. Ziwei Hall cuisine was excellent.

Simply stunning - the gardens were so beautiful and well maintained. The welcome fruit were luxurious. Loccitane amenities well appreciated, also provided very comfy bedroom slippers!