New Century Grand Hotel Hangzhou

This was the first hotel in mainland China where I could sleep soundly without earplugs. It’s quiet and highly recommended. There’s a free laundry facility on the basement level. It even has a bathtub, amazing! 这是我在中国大陆第一次不用戴耳塞就能安心入睡的酒店。这家酒店非常安静，强烈推荐。地下一层设有免费洗衣房。还有浴缸，太棒了！ 中国大陸で初めて耳栓なしでリラックスして寝れたホテル。このホテルは静かでとてもおすすめです。地下1階に無料で使えるランドリーがあります。バスタブも最高でした！

Quite a good location with lots of eateries around. Room was spacious worth the price

It was nice but I didn’t like sometimes they let huge groups of people stay it clogged and made the area smell.

The location was great, very convenient. Staffs were justfine. The cleaners are quite pushy to do room service. After questioning, they were paid $10 yuan per room, whether it’s topping up of water, clearing dustbin. So the cleaners will keep on pushing you for room service, once you reject they would should black face. The only bad experience I had was the tour bus keeps coming and there’s limitation for lift. I was there for 7 days and 4 days I have to wait for the lift in the evening time, approximately 20-30mins per wait!

Old building. The shower room has a fishy stench. Not a pleasant stay. Does have a good Japanese restaurant in this hotel.

It everything we needed and we enjoyed our stay.

Very friendly and helpful staff , hotel clean and convenient , a shopping mall just opposite to the hotel

The environment is excellent, the service is very friendly, and the facilities in the room are comprehensive.

I recently stayed at this hotel and overall had a pleasant experience. The staff were friendly and helpful, always ready to answer questions and provide assistance. The room was clean and comfortable, with everything I needed for a short stay. The location is also convenient, close to restaurants and public transport.