Atour Hotel (Hangzhou West Lake Hefang Street)

Amazing hotel that is near the west lake. Also there’s laundry service available. A lot of good food including Michelin guide restaurants nearby! Recommende

8 minutes walk away from Hefang Place. Many eateries at HeFang. Bed and pillows are of a good standard. Particularly loved the shampoo. It left my hair feeling soft and fluffy after the wash. Wonder if it’s available for sales

During my trip, I stayed over 4 hotels, and this is the best. First, room is clean and new. Second, they did provide free laundry service and delivery to your doorstep. Third, even the towel and cups are sealed for hygience purpose. Overall, the service is very good. Definitely will stay at their brand name hotel again if travel to China in future.

Room is comfortable and sufficient for two person. Aircon is cool enough. Close to hefang street for sightseeing and foo

Great location and excelent service, the hotel looks some old, but it's clean and useful

the room need update; the wallpaper is peeling. The staffs are very helpful and friendly; special thanks to the ladies that help doing my laundry.

Nice hotel located on a busy street. Staff is excellent at tending to any issues. One warning though, if you are a traveler that utilizes the laundry facilities, be warned that the dryers are not vented and take up to 3 times the time used to wash your items causing a backlog. Luckily the staff will fold and return your clothes to your room if you are unable to complete your washing.

Ordinary hotel with good services.. nice staff

Clean, modern, well located hotel.