Atour Hotel Hangzhou West Lakeside Longxiangqiao Subway Station

This hotel is really clean and new. Free upgrade given on my 1 night stay here. Happy with this hotel! Nearby Westlake ~

Convenient location, walking distance to In77 and Kerry Centre. Bed and pillow both comfortable

I am impressed with customer service at the lobby. I don’t speak Chinese and they did their best to communicate with genius smile. The hotel’s location itself is also excellent, surrounding by malls, walking distance to xihu lake. Amenities is also nice and clean, has everything you need. I love the bidet with toilet bowl 😍

Had a lovely stay at Atour - a special mention to the front desk staff who were especially kind and hospitable. We had purchased multiple packages from taobao and they assisted us patiently to retrieve the packages :) Location wise, this is a stone’s throw away from Kerry Centre (it’s great here as it’s not as crowded as the main tourist attraction). Also about 10 mins walk away from the West Lake, and Long Xiang Qiao Station (which is where In77 mall is located). Overall, location was excellent - only catch is that private hire cars can’t drop you directly at the hotel entrance due to traffic restrictions. The room was great - very comfortable size and cleanliness was amazing! Laundry was great as the staff helped us to do laundry (washing and drying), and hung the fresh laundry at our door when it was completed. Overall, an amazing stay and we will be back should we come back to Hang Zhou.

Nearby In77 mall (walking distance). Good service of front desk. Nice and clean hotel room. Many foods nearby (walking distance).

1) Good location, within walking distance to metro station and 湖滨IN77. 2) Prompt and responsible customer services from all staff. They looked after customer snd have customer's interest at heart.

The best service we ever experienced with Atour. We booked our day tour with them , the ladies were super helpful, all kinds of information was made available to us. Room was clean.

Good location, service, and breakfast. Hotel staffs are very friendly and provide an excellent service. I forgot something in my room and they contacted me immediately about it. Really appreciate their hospitality. I strongly recommend this hotel.

This is a very new and nice Atour hotel. Additional bonus is we get to see the cherry blossom just outside the hotel during this time for the year. We practically can walk to all the main attractions in Hangzhou city center and also all the good food.