The hotel is in a quiet area perfect for relaxing, but there are several restaurants and coffee places nearby. The staff was incredibly attentive, and everything in the hotel is carefully thought out down to the smallest detail. They’re always available for anything you might need. It was my birthday during my stay, and they surprised me with a lovely cake — such a thoughtful gesture! Also, the coffee is excellent.
Beautiful hotel in the west lake. Although the hotel is high up on the hill, it provided an amazing view. The staff were extremely attentive and helped to ensure our hotel stay was smooth and the best. Downstairs is also a cafe.
Setting Sun Garden Double Bed Room [Mountain-View Balcony + Sunset Glow + Deep Soak Bathtub]
Majoittunut 1.2025
Pariskunta
4 arvostelu
10/10
Ylivertainen
Lähetetty 26.2.2025
A beautiful hotel with very friendly staff. The location is great and the view is wonderful. The rooms are very clean. A coffee shop belongs to the hotel and the coffee is very delicious. We would come again. ☀️☀️☀️
Frost Court Mountain-View Double Bed Room [Deep Soak Tub + Terrace Sunset Glow
Majoittunut 7.2025
Perhe
3 arvostelu
10/10
Ylivertainen
Lähetetty 11.8.2025
The hotel was clean and comfortable with everything needed. The balcony offered a wonderful view of the surrounding hills. The staff was very kind and helpful. Everything was great!
Setting Sun Garden Double Bed Room [Mountain-View Balcony + Sunset Glow + Deep Soak Bathtub]
Majoittunut 5.2025
Perhe
10 arvostelu
9.5/10
Mahtava
Lähetetty 27.6.2025
Excellent service and beautiful location. The staff especially the young lady at the front desk was lovely and very helpful giving great recommendations and even finding us a reasonably priced driver to return to Shanghai.
The hosts are very helpful. The day we aighted hotel was under heavy storms, somemore the hotel is located at mid-hill. The hosts is holding the umbrealla and carried out luggage to safe place. They are also entertaint our request within expectation!
The hotel is surrounded by a magnificent landscape, perfect to relax. Walkable distance to the West Lake and not too far by taxi from tea plantations. Would definitely go back!