The hotel is nice and clean. The location is great that you can walk to the west lake. You are close to the subway station, restaurants and shopping areas. The staff members are super friendly and helpful. Didnt try the breakfast so cant comment on food qyality We left our big luggages with them for two days when we went to wuzhen. This was also our last stop before returning to America so we ended up ordering about 40 packages and they accepted, looked after and then dekivered the packages to our room. Five stars. We will come back to this hotel again.
I recently stayed at Atour Hotel with family and had a pleasant experience overall. The location is excellent—less than 600 meters from the metro station, making it very convenient for getting around. Right beside the hotel, there’s a cheap breakfast shop and a convenience store, which was really handy for quick meals and snacks.
The hotel is also within walking distance to In77 Yintai Mall and West Lake, making it a great choice for shopping and sightseeing. Another big plus was the free self-service laundry, which was very useful during my stay.
The staff were super friendly and helpful, always ready to assist when needed. My room was clean, modern, and well-maintained, with a comfortable bed that ensured a good rest.
One minor downside is that the hotel is near a hospital, so you might hear occasional ambulance sirens. However, the noise was very soft and bearable, not disruptive at all.
Overall, I really enjoyed my stay and would definitely choose Atour Hotels again when visiting other cities in China. Highly recommended for convenience, comfort, and great service!