City Xiyouli Monkey King Hotel（Hangzhou West Lake）

We really enjoyed our stay at Xiyouli Hotel, good communication with their staffs Fan&Zhou before and upon at the hotel. The hotel is in a good location to West lake, restaurants and Kerry shopping Center, we’ll definitely check in again on our next Hangzhou visit. One more tip: do not accept any tour advice in the lobby, we hopped on a MPV which was initially showing us around West Lake, and most stops are shopping, I think it’s a scam😂

Great location to stay in Hangzhou. This hotel is the subsidiary of Zhejiang hotel. Both hotels are under the same building. Hotel locations are good nearby to Wulin night market and also the xihu area to get around. There's also a metro just outside the hotel. The front desk is also very service oriented and also very responsive to the WeChat hotline provided to you when you reach the hotel. ******* and taobao deliveries are also supported by this hotel.

Convenient location and the hotel at level 4 is newly renovated. Kudos to the receptionist who is willing to assist with my requests.

The location was great, just minutes walk to Wulin market and easy Didi to West Lake. Walkable to in77 as well. Hotel staff were friendly and eager to serve. Room was spacious for our family of 2 adults and 2 kids. Kids enjoyed using Xiaodu to control the various equipment in the room. Room was very clean, thank you to Hong Yiren Aunty who made up our rooms and never failed to replenish all that we needed. Only wished the breakfast and coffee could be of better quality.

Booked this hotel after reading positive reviews and was intrigued by the theme (monkey king) and location which was quite near to west lake. Exceeded expectation on the foĺlowing: 1. Check-in was smooth. Encountered friendly and personalised service from the hotel staff, esp 小周，小张 ＆ 小熊. They initiated wechat conversations which contained recommendations on where to go, what to eat and transport options. Questions asked in the chat were also answered promptly. Very helpful for first-time visitors. 2. Room was clean and really huge for my family with young children. Appreciated the space for our rest, luggage and for kids to move around. 3. Night market and foodcourt was just behind the hotel. 4. Breakfast spread was good and the restaurant staff were also very nice. Highly recommend this hotel 👍 (Nana)

The hotel is very high tech with voice activated command. Even the toilet bowl is activatedby a kick to the bowl to flush . Amazing ! Nice touch with free drinks in the fridge (once) and fruits and snack basket. The location is excellent with Wulin night market right behind 10 mins walk . Near to the west lake too. Thanks to front desk lovely ladies 小范和小周 for checking us in and warm welcome from them . 谢谢您们！

Family friendly hotel. The room is big and clean. Auntie making the rooms is always ready to help you. The counter staffs are very friendly, especially 小周 who give us alot of information for shopping and restaurants via wechat. The area is very convenient with Wuling night market and 1 station to hubin77. Walk for 10mins will reach the pier to take westlake tour boat and bus to ling yin temple as well as other attractions. Will come back again if i visit hangzhou next time.

Good location, friendly staff, clean & spacious room. They do have resting area which can have more families to connect and play games or read books. Family room do have nice bunk bed which kids love their stays in Hangzhou.

Had a very pleasant stay in xiyouli. Felt taken good care of and help staff like 张会敏 answering all my requests and queries. AI assistant in room and robot delivering my ******* are splendid. Will come back again!