Hangzhou West Lake Wulin Square Huancheng North Road Light Residence Hotel

It was overall an enjoyable stay. Will consider to stay again if we visit.

Atour hotels never disappoint. The room was extremely new and clean and an absolute delight to stay in. The location is a little further away from the station but otherwise perfect.

Despite the name, this hotel is not on West Lake. Here's how to get to West Lake from this hotel: - Option 1: 5-7 min walk to Wulin Square subway, then approx 2 stations to Longxiangqiao subway station, then a 6 min walk to West Lake (including security checks & walking in the subway stations, approx 30 min) - Option 2: 20-25 min Didi ride (normally through traffic) to popular parts of West Lake Other tips to keep in mind: - hotel is not visible from the road and the entrance is obscured by a protective parking lot barrier so taxi / Didi drivers will have difficulty finding the location - cleanliness standards are low-to-medium: dishes not clean at breakfast area, stained sheets, plumbing/housekeeping service people left boot tracks in the washroom - good laundry facilities with washer & dryers, staff are generally helpful

Location is excellent.Clean and the customer service is good.I like their self laundry service

Excellent location, friendly staff, good amenities.

Good location. Laundry services was good