HangZhou Linan TuanKou ZhongAn HuiZun Hot-spring Resort

Great place to relax and enjoy hot springs and pools. The resort villas are decent size and clean. There is a selection of pools and hot springs to choose from. It is a large hilly resort so moving about requires using melex shuttle cars. It’s a shame it’s difficult to communicate with the local drivers… on multiple occasions we were not picked up or dropped off at the right stations. There is however an amazing group of interns from Indonesia who deliver excellent quality western standard service. It would be a great idea to place those interns across the resort to improve customer service experience and set a better example and customer focus to the local staff members who unfortunately sometimes lack customer service skills. Currently the international interns are mostly in the restaurants and spa, but they are most needed at the reception, hot springs, pool areas, shuttle service stations.

The staff were phenomenal! So helpful and made every effort to ensure we had the best time during our stay. The hot springs were beautiful, well maintained and clean. The only thing I would suggest is to ask about food as there are restaurants but not all of them were open on the same day.

這次入住的酒店簡直無可挑剔!踏入房間，温馨整潔之感撲面而來，設施完備且嶄新。床品親膚柔軟，一夜好眠。餐廳美食豐富多樣，味道超讚。工作人員更是熱情主動，有求必應。無論是商務出行還是旅遊度假，這裏都是絕佳之選，下次還來😆

湍口這家温泉山景房太治癒了！窗前欣賞層巒疊翠，所有疲憊都煙消雲散。清晨在鳥鳴中醒來，呼吸着超高負離子的空氣，真正的修身養性。絕對會再來！住房還送無限次的温泉，一邊泡温泉一邊吃浮餐，別提多愜意了，推薦👍👍

超級大體量的酒店，玩樂設施真豐富，遛娃兩天沒問題的。接駁車不像其他酒店要等半天，都是比較及時的，還有一些細節也滿意。比如房間裏餐巾紙盒夠多，衞生間雙門進出方便，在餐廳裏有調料小碟拿…總之環境好，服務也好的。

總體挺滿意的，適合周邊輕鬆度假 1.酒店的接駁車效率非常高，每個景點之間都有車，隨叫隨到，是我目前遇到最方便省事的交通😂 2.泳池、温泉都很絕，漂流不推薦（水臟，不刺激，全程手動划船巨累，性價比很低） 3.酒店自助早餐挺不錯的，晚餐出去吃的，很方便，從酒店坐接駁車到度假區北門後就是小鎮，走幾百米就有飯店，味道都不錯的 4.廚房有電磁爐火力挺足的，熱東西非常快，有煮麪的鍋和炒鍋、碗筷。