Newstead Belmont Hills Golf Resort & Spa

The best thing about this hotel is definitely the location. The easy access to Hamilton via the hotels ferry gives it the edge. The pool area was nice and quiet with a beautiful view of Hamilton. The ferry was on time and the captain was lovely and personable. I do wish they'd run the ferry back and forth for a few hours in the morning and evenings rather than just once every hour. I don't see why they would just do one trip across and back and then have it sit there for a full hour with a captain on board. We stayed in a one bedroom suite which was very spacious and enjoyed the full kitchen. Try to ask for a room on the second or third floor as the main floor (on the same level as the lobby) has a wall instead of balcony bars and it's impossible to see the view if you sit down. They need bar height out outdoor furniture for these rooms. The biggest disappointment was the beach shuttle. It was often late when departing for the beach and one morning the lady at the front desk couldn't find the driver so we sat there for 20 minutes until he finally showed up. They advertise it as available every hour between 8 and 6pm on their website but in reality they only offer it every other hour. This means the pickup at 4pm from coco reef is often very crowded. Several days the shuttle driver also never showed up. Once we took a taxi and the other time we stood there for 35 minutes until it finally arrived. If you stay here, just factor in the 10-15$ taxi far to get to and from the beach at your convenience.

The wood railings are not sturdy. Rooms are exceptionally thought out. The Aurora restaurant should have more choices in food and the staff was not very welcoming in the restaurant. Everyone else on the premises was very accommodating and friendly. The spa did an excellent job with the pedicure. Pool area was 99% clean and well maintained.

This hotel is just amazing. Loved the pool, the restaurant, the complementary ferry and shuttle to Coco Reef. Front desk staff very friendly and helpful. Great servers and pool staff. Our only issue was that we took the shuttle to Coco Reef late afternoon with a return time we were told of 4:10. The shuttle driver came at 4 and was annoyed and rude that we weren’t there…even though we told him that we were advised the return trip was 4:10!! Not a huge deal but so uncharacteristic of this wonderful hotel.