Grotto Bay Beach Resort

Grotto Bay had lovely grounds. The cave swim was amazing. The staff were very friendly and helpful. I was surprised to see only one small hot tub for the whole resort. They are adding on more buildings. They have a new Panorama lounge that is open in late afternoon and has tapas menu and entertainment two nights a week.

I would say this is a 3-star hotel. Room decoration is outdated. Ocean view is misleading. It's actually bay view. AC was noisy. Food was just ok and overpriced. Beach is small and crowded. The only advantage is close to the airport.

I was deliberating over writing a review because I don't normally, but felt compelled after reading 'the previous Karen' review (I'd be surprised if she didn't moan about everything and is basically painting an inaccurate picture). In the round grotto bay is an absolutely fantastic resort and we would highly recommend. We found the comments about food and service to be wholly inaccurate - it's an absolute high end catering powerhouse. The 4 of us hadn't experienced much like it, especially as the hotel was at capacity. Personally my family hired the pergola for my wife's birthday and it was an incredible evening, made better by Glady's attentive assistance. I would 100% recommend doing this. By mid morning the loungers do get taken by the pool to an extent but they're loads spare 2 mins away on the beach. My 8 and 10 year old had the absolute best time with all the water sports and extra equipment. There's actually a family of maybe 8 parrot fish live near the pergola which you can regularly see. Transport around the island is easy and convenient on the bus service although keep an eye for unofficial taxis inflating prices (tobacco bay). Opposite is a national park which is stunning and the crystal caves are walkable and close. The panorama lounge is a fabulous way to end the day with a cocktail. Being candid, for us we had niggles with the accommodation but felt once raised to management level our concerns were dealt with. Finally, if you get the opportunity the Dolphin Quest is ten out of ten. Enjoy Bermuda!

Great resort. Plenty to do. Pool / beach and swimming in the cave. Public transportation directly out front of resort. Close to the airport. Rooms were well done. Very nice.

We had a great experience here at Grotto Bay this month visiting with family. The staff beyond helpful and accommodating . The location is close to the airport, Swizzle Inn, the ice cream parlor, and the bus is right outside if you want to venture off property. We did the all inclusive plan which we thought was helpful with children, but you don’t need to choose that option if you prefer not to. The hotel has everything you need for a great vacation. Beach was amazing, my kids loved snorkeling, and laying on floats, as well as the water slides. The pool was also great. We can’t say enough good things about the pool bar and restaurant staff. They were always amazing and efficient with our drinks and food everyday. It’s easy to make reservations for any of the restaurants. I can’t remember her name but the lady in charge is great! She greets you everyday for breakfast and dinner and can help make reservations. Our kids also loved feeding the fish everyday and jumping in and the cave which is right on property. We had an amazing summer vacation here and would recommend it to anyone going to Bermuda! I hope to be back someday soon! Thank you Grotto Bay for great memories!

From start to finish this trip checked all of the boxes. The hotel is charming, clean, with the friendliest staff! The beach is perfect for peaceful mornings and lovely afternoons. The food at each restaurant was delectable and that’s coming from a chefs wife. Last but not least, the spa with massage rooms on floating docks in a cave were out of this world. The ambiance was unique and the massage by Mika and Newman were the best ever had!! 10/10 loved this place!