a) check-in time 400pm, even when rooms are available, not willing to give out around noon. Have to repeatedly ask.
b) computer system not flexible, if you have consecutive bookings, you have to check in multiple times, cannot ensure one can stay in the same room for multiple-consecutive bookings. Front desk is impatient /impolite in handling such requests. Inadequate front desk staff training.
c) otherwise, hotel in a very convenient location, clean, tiny, well maintained rooms.