Holiday Inn Express & Suites Haltom City - FT. Worth

Everything is great! The parking, ease of entering and exiting, staff, cleanliness, professionalism, awesome rooms with high-tech outlets! I highly recommend it!

Key creator did not work. Never got a key to the room. Had to ask for front desk to let us into room or leave a family member behind to open the door.

Muy comodo, limpio y buen precio

1st off - this is a new hotel. So, everything is new and clean. Front desk staff are extremely helpful. However, as I have seen with other new hotels, there are a few glitches. Glitches include: some power outlets not working, some lamps not working, A/C not working, and power outages in certain rooms. I moved rooms twice and finally was in a room where everything seemed to be working. But, I am willing to deal with the glitches as this is likely the nicest hotel in the area. You can pay $$$$ to go to 4 star hotels in downtown Fort Worth, but for a normal priced hotel, you can't do better than this one.

Clean hotel and room! Friendly staff. Safe and convenient location. Well-lit parking lot! Well-maintained property overall.

Overall I would rate this property a 3/10. It is brand new so it is clean and updated. Breakfast was good and had a wide variety of options. Those are the only positives. Lots of negatives. When we first got there the hallway smelled of smoke even though it is a non smoking hotel. There is a train track right behind the hotel. There are trains going at all hours of the night. So, there is a lot of noise. If you are a light sleeper they will keep you up. Our power went out in our hotel room. Called front desk and was put on hold for over 10 minutes. Hung up hoping the power would just come back on. Had to call back and was told they would send someone up to check. A couple minutes later it came on. The thermostat does not regulate the temperature in the room. You have to keep adjusting it. For example if you put it to 68 to cool it will cool to 68 but turn off. So, you have to keep getting up to adjust the temperature every 15 minutes. This is a pain especially at night when it is hot in the room. The water fountain in the workout room was not working and there was no toilet paper in the bathrooms downstairs. House keeping completely missed out room one day. The internet was not working in the lobby. Had to talk to the front desk 3 times. Each time she assured me it was working. Finally she came over to the computer in the front lobby and could not get on the internet. And the hotel lobby TV said no connection but she still assured me it was working. Not very helpful.