Hyatt Place Ha Long Bay, Bai Chay

The hotel is relatively new, the staff mentioned it had only opened about two months ago. The team is well-trained and service-oriented, which made a positive impression. Upon arrival, my family and I were welcomed with a complimentary drink, which was much appreciated after a nearly four-hour journey from Hanoi to Ha Long Bay. It was a warm and thoughtful gesture that set the tone for a good customer experience. Our stay was pleasant overall. The room was modern and comfortable, providing a relaxing environment with a nice balcony offering views of both the city and Ha Long Bay. We enjoyed breakfast and also tried the sandwiches at the hotel — the food was decent with nothing to complain about. There are plenty of restaurants and convenience stores nearby, adding to the convenience. All in all, it’s a great option for a relaxing staycation with family or friends.

Great stay with good view from the balcony. Hotel is new and clean with fluent English speaking staff

房間很不錯，還可以看到海

Có một kỳ nghỉ tuyệt vời cùng gia đình tại Hyatt place hạ long, sẽ quay lại trải nghiệm khi có dịp

시설과 직원의 친절도에 매우 만족하고 실내 청결도가 매우 높다. 하지만 수영장은 야간에 운영하지 않기 때문에 아쉬움. 해변과 거리가 멀다.

Fantastic service. Amenities in great condition. Worth booking for a luxury experience. Also close to fresh seafood but the in-house food is also a great option.