M. Hooper Downtown Luxury

We were booked to stay with one of their lodgings at the end of the month. They provided ample notice as per their policies on AirBNB, but an unexplained cancellation on their end left us without the ability to get similar downtown Halifax accommodation for our family (everything else was booked out) when attempting within minutes of their notice. No explanation offered, no reasonable alternative, and a token sorry was offered through a third party. I have booked professional events, personal business travel, and family vacations and even with our most subpar accommodations, greater communication was offered than a third party cancellation without explanation. I would strongly advise booking against with this group if this is the limit of their professionalism. (Booking - Heart of Downtown Hideaway; HMDTE5RQCP) For Trip Advisor policies - we did not arrive at the venue, the booking was through AirBNB, and AirBNB informed us this group cancelled our booking. This group had the ability to message us but did not do so, impacting our professionalism opinion and this review.