Mountain Side Hakuba

家族で別荘のような滞在ができました。ゲレンデは目の前で歩いて行けますので、駐車場の心配はなし。スキー板を保管したり着替えたりする部屋が一階にありますので、ブーツの履き替えも楽々。さらにそこでは、レンタルスキー板の返却も出来ますので、返却のためにお店に行く必要がありません。いつでも快適にスキーに行けて、いつでも快適に休める部屋、素晴らしい時間を家族で過ごすことが出来ました。ありがとうございます。 キッチングッズは、必要なものは全て揃っていてオーブンも十分な性能。スタッフも親切で、とても心地良く過ごせました。あえて言うなら、ベッドが少し硬め。家族の中にはちょうど良いという人もいますので、個人的な感想です。

The Mountain Side Hakuba was a fantastic place to stay! The location was great (if you have car) with views of the ski slopes. The accommodation was modern and spotless. Most of all the customer service provided by their staff Miss Anca was second to none. She was extremely helpful and made our whole experience in Hakuba a memorable one. We would have been lost in making appropriate ski and meal arrangements if not for her. Will definitely stay there again when we come back the next time. Worth every penny.

房間寬敞又明亮，11月來 客廳大落地窗外就可以欣賞滿山的楓葉，非常美麗。這個季節白馬是淡季，很多餐廳沒有開，幸好飯店的廚房設備一應俱全，讓我們在這裡享受很美好的時光～ 另外要特別感謝工作人員親切又周到的服務，在規劃行程上給我們非常多建議，告知我們當地的纜車及天氣狀況，並建議我們替代的景點，我們當天按照Enka的建議稍微調整行程，去了青木湖、白馬岩岳，晚上在八方池泡湯，一路上的天氣跟景色都非常完美！另外白馬對沒有開車的人來說交通會有點不便，旅館方也提供我們很多協助，這點也非常感謝～ 白馬是此趟來日本最令我驚豔的城鎮，希望之後還能再來欣賞其他季節的美景！

這裡的住宿體驗真的很棒！床很舒適，一起床就能看到窗外的景色，旅館的設備也非常完善～ 很開心第一次來白馬就有這麼美好的回憶～

寬敞舒適，我很喜歡廚房的設計，我在這裡煮了一餐給我的朋友們吃，廚具餐具洗碗機絕對都是家庭主婦喜歡的品牌及樣式

The main reason I wanted to write this review is to commend the manager who worked on the evening of October 25 for her exceptional customer service of picking up my family at Happo Bus Terminal at 7pm. Regularly scheduled shuttle service by Mountain Side ends at 5pm. Out of the goodness in her heart and a sense for doing her job with honor, the manager picked us up anyway. Without her going beyond her duty, it would have been an hour or more to locate a taxi of any sort, if that would have been even possible. She also helped us settle in comfortably and find a restaurant when every place closes early. We are very very grateful for what she did for us. The 3-bedroom condo was quite clean, spacious, and comfortable for our family of five. There is no hesitation for us to return to this facility. I would get a rental car for Hakuba in general however as things are fairly spread out even though town is not big.