Casa Bianca Hakuba Goryu

非常舊的民宿，幾十年的老房子現在的老闆接手買來後也沒有大休整整個房子裏都瀰漫著陳腐黴味很噁心。連房間裏的床都是跟着房子一起接手後也沒換新的，舊牀板咯吱咯吱的，地板都發黏。管理者就像個草台班子，非常不靠譜。訂房時我們就發了郵件確認好來白馬火車站接我們，直到在火車上快到時我還發郵件告訴老闆我們準時會到，結果到了火車站其他的遊客都被各自的酒店民宿等等接走了，我們等了快一個小時都沒人影，大暴雪的日子裏就讓我們和孩子空等着，直到我們再發郵件問對方回覆説來接我們的車子出事了。那我們説有沒有備用的車子，回覆沒有。我們也可以自己叫計程車，可是能不能別讓我們這麼冷的天呆呆在大雪裡等啊，我們抱怨幾句後對方還覺得我們小題大做，説他們車出問題了他們也很倒黴啊我們應該理解啊。拜託啊，不要這麼以自我為好嗎？你的車出問題不是我們造成的，可是讓我們到達後在大雪天裏傻等不現身是你們造成的啊，因果關係搞清楚好嗎？之後我們在店主強推的租雪具的出租店裡租了雪具，歸還日那天店主説她來通知出租店來取雪具讓我們離開就好。我們反覆叮囑準時歸還啊。結果等我們離開五天後雪具出租店給我們發郵件説雪具還沒歸還要我們付延期費了，我趕緊發郵件問店主。她理都不理我跟失蹤了一樣。最後還是我讓雪具出租店的人去民宿取了。這個民宿太坑爹了，沒有一件事情靠譜的，承諾的事情違約和失信，聽信他們的絕對會踩坑會耽誤事情啊。這不是害人嘛！滑雪季你民宿價格高房子破也就算了，關鍵有點良心講點道理好嗎？簡直是無法溝通！

산장 같은 느낌입니다. 폭설이 와서 호텔에서 픽업해 주셨습니다. 친절하고 조식도 나와서 편하게 지내다 갑니다. 그러나 약간 내부는 어둡고 화장실도 좁고 침대도 폭신한 편은 아니었지만, 위치가 너무 좋아서 스키타고 보드 타기 너무 좋은 위치였습니다.

5/5 Stars - Heartfelt Service and Convenient Location! We recently stayed at this hotel, and our experience was truly exceptional! The employees' service was heartfelt, sincere, and went the extra mile. Their super-friendly and welcoming nature made us feel right at home. The breakfast was simple yet delicious, with a good variety of options to start our day. The hotel's proximity to the ski resort was a major plus, making it easy to hit the slopes. While the hotel itself is a bit old, it's clear that the staff takes pride in keeping it clean and well-maintained. Our room was cozy, albeit a bit small, but it had everything we needed for a comfortable stay. There’s something really unique about this hotel - the name itself and the structure and building in white - the true magic happened when we stepped outside - the day and night views of the hotel are simply breathtaking! It's like stepping into Wonderland, with the surrounding mini Forest and landscape transforming into a winter wonderland. The twinkling lights of the hotel and surrounding area at night are nothing short of enchanting. Overall, we were thoroughly impressed with this hotel, and we would highly recommend it to anyone looking for a convenient and welcoming place to stay near the ski resort. The staff's exceptional service truly made our stay special! Highlights in summary:- - Heartfelt and sincere service from employees - Convenient location near the ski resort - Simple yet delicious breakfast - Clean and well-maintained hotel - Cozy rooms (though a bit small)

酒店離雪場大廳非常近，對於滑雪愛好者簡直完美，房間乾淨 暖氣十足 ，正好碰到鵝毛大雪，窗外的雪景美極了，工作人員很nice 老闆本身也是滑雪愛好者 很熱情 下次一定會再來

有幾個工作人員，男服務生勤快，還可以，其他人真得好好學習，特別是年齡比較大的女職員，在中國大陸都很少見那樣的服務，一臉不耐煩和盛氣凌人的樣子。

房間去雪場很方便，只有100多米，碰到下雪可以滑回酒店。美女老闆自己也滑雪，分享訊息也很實用。這次託運板包讓酒店的所有工作人員幫忙了一天，非常感謝，雪季再來。