The staff was kind and responsible. I had a reservation problem due to wrong room information on the booking site, but the staff was kindly replaced my room with better grade.
The food was great. Japanese food option provides Sashimi.
Tonosawa station is nearby, so you could arrive the hotel by foot, but there was a lot of steps so it is not suitable for baby strollers.
The traditional Riokan Onsen experience was awesome in this place. The rooms are newly renovated, we had a private onsen with mountain view., the food was amazing and the service was great. It’s was a bit pricey but was worth the experience.
Since it gets dark in Japan as early as 5.30 pm we were in for an adventure trip to find this destination. Although this place is close to the railway station it was so dark that we struggled finding this location. Our disappointment baesd on the spooky trip to this place was soon replaced with joy once we entered this place. Its a beautiful onsen resort with a wonderful staff. The hospitality and facilities were both top notch. The rooms were cosy and the onsen bath amazing. Please make sure that you reserve a room with private onsen since public onsen might get a little crowded and uncomfortable . We were served a lavish spread of kaiseki dinner which was mostly non veg. When I said that I was a pure vegetarian the chef was kind enough to immediately cook-up some fine veg options which were very tasty. Please make sure that you inform the hotel staff well in advance about your food preferences so that they can prepare accordingly. We missed doing that however we were lucky that the chef had some veg stuff handy. The place is definitely worth a visit
Käännä
Vieraskäyttäjä
Majoittunut 10. 2023
Muu
8.0/10
Erittäin hyvä
Lähetetty 8.11.2023
Delightful ryokan in a peaceful wooded area with private open-air hot-spring baths and an indoor mineral hot spring (onsen). Tonosawa is a beautiful little village close to the Yamuto station and the ryokan a short taxi drive uphill. Dinner and breakfast is typical Japanese style and there are also Kimonos one can wear for a traditonal experience. Staff are friendly and very helpful. Definitely worth a visit.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2023
Muu
10.0/10
Ylivertainen
Lähetetty 17.10.2023
This ryokan in Tonosawa Hakone is fantastic! Tonosawa is a beautiful little village, 5 minutes by taxi from the Yamuto station, and on the switchback train line to sights in Hakone, bus lines etc. The village itself is really nice to walk around, with a stream going through it. The Japanese room we had was very nice and comfortable, the onsen was fantastic (not private but I never met anyone there), and we had two dinners that were amazing!!! The breakfast buffet is also very nice. But the dinners were really the highlight, with a traditional many-course meal, everything was excellent and really good value. The staff were also very nice and helpful.