Flamingo Resort Cat Ba

Плюсы: Потрясающий вид на бухту Вкусные и разнообразные завтраки Большая территория Отличные панорамные бассейны Хорошее постельное бельё Необычный мост , по которому можно добраться до соседнего корпуса Минусы: Решетки на балконе, что мешает красивому обзору, на бухту Ванная комната без стеклянной перегородки , вся вода течет на пол. Номер большой, но нет в нем уюта

Wunderschönes Hotel mit großen, sauberen Zimmern. Ein besonderes Hotel denn es hat 3 Gebäuden die mit einer Skybridge verbunden sind im 11 Stock. Es verfügt über eine Skybar im 17 Stock.

The room was amazing, the views from the balcony on 14th floor just stunning. There's a kitchen in the room, only for display as you will get fined for using even the microwave 😂 We had to ask for clean towels and water one day, because it had been forgotten when the room was made up. The hotel is HUGE so getting to and from the pool or open restaurant is a big trip, there's no way the kids could go anywhere on their own in this massive complex. The kids club is just a room, no club as such. The games in the kids club room are incredibly expensive so we didn't use at all. The view from the third building restaurant is amazing if you get there early enough to get a window seat. The breakfast buffet is ok. When it gets busy though, the food keeps running out. There was one! Coffee pot for probably 400 people so you have to run back and forth across this massive restaurant to check if it's been refilled. We had buffet lunch once, which was very poor. For 1.7M VND you don't even get water to drink but have to buy separately and there are not many options for kids to eat. Again, the food ran out so you had to walk up and down several times to check if it's been replaced and dodge the crowds on the way. Not a very nice experience. The hotel cannot help with bookings or suggestions for excursions unless you book their tours, which are wildly overpriced and few to choose from. Hotel pools were amazing for our kids! The stay was nice overall but we wouldn't go back to this hotel.

酒店停車場設在外場，需要坐觀光車到停車場，五人定三間房，退房不安排車，要客人自己掏錢坐車去酒店的停車場，五星級酒店不應該是這樣的服務水準

Disappointing Stay Despite High Expectations I had high hopes for this hotel, but unfortunately, my experience fell short in several ways. Location & Accessibility: The hotel is situated on a hill, making it inconvenient to reach. Buses don’t go directly there, so guests must either take an electric car or walk uphill for about five minutes—not ideal with luggage. Service & Communication: The staff, including front desk employees, struggled with English, making communication difficult. Additionally, check-in is at 3 PM, but when we arrived at 2:30 PM after a long international trip, our room wasn’t ready. A little flexibility or a warmer welcome would have made a big difference. Cleanliness Issues: The swimming pool had leaves and debris floating in it, and the nearby beach was littered with trash washing in from the bay. While the hotel isn’t responsible for the bay’s pollution, more frequent cleanings (e.g., every two hours) would greatly improve the guest experience. Breakfast: The variety at breakfast was good, but the coffee was consistently cold—a disappointing detail for someone who values a hot cup in the morning. Overall, the stay didn’t meet my expectations, if I travel again to Cat Ba Island I will stay in a different hotel.

1.游泳池水混濁，游泳後皮膚會癢。 2.泳池酒吧放快節奏音樂，音量太大，影響放鬆心情。 3酒店要求.早上11點退房，比越南其他酒店12點退房，提早一小時。