Mercure Hai Phong

Mercure Hai Phong arvostelua

Mercure Hai Phong

12 Lạch Tray, Street, Ngô Quyền, Haiphong, VietnamNäytä hotellin tiedot
Mercure Hai Phong
Mercure Hai PhongMercure Hai PhongMercure Hai Phong
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.5/5
Mahtava
118 arvostelu
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.3
Palvelu4.7
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(118)
Positiiviset arviot(114)
Arvostelut valokuvien/videon kera(31)
Mahtava yöpyminen!(29)
Ystävällinen omistaja(26)
Puhdas ja siisti(18)
Loistavat huoneet(12)
Todella hyvä sijainti(11)
Kätevä sijainti(9)
Erinomainen näkymä(7)
Kielteisiä arvosteluja(4)
Brian
Superior king -huone
Majoittunut 11. 2024
Liikematkustajat
3 arvostelu
4.7/5
Mahtava
Lähetetty 18.1.2025
Had a good customer experience when I got an issue.
Käännä
Majoituspaikan vastaus: Reply from the property:Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Quynh Anh - Revenue & Reservation Agent
Norris.F
Superior king -huone
Majoittunut 12. 2024
Liikematkustajat
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.1.2025
房間整潔、出行方便、設設施齊備、景觀美麗、空中泳池可以俯攬整個海防市,已經多次入住這間酒店,下次出差還是會選擇美居酒店。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Quynh Anh - Revenue & Reservation Agent
Superior kahden hengen huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.1.2025
조식은 다소 약간 아쉬우나, 숙소 위치 및 청결도는 상당히 만족스럽다 다음에 또 방문한다면 다시 이용할 의향이 있습니다.
Käännä
Majoituspaikan vastaus: 소중한 고객님께, 저희 조식에 대한 좋지 않은 경험에 대해 매우 죄송합니다. 귀하의 의견은 저희 서비스에 참여하는 데 중요한 역할을 합니다. Mercure Hai Phong에 다시 오신 것을 환영할 수 있는 기회를 다시 갖고 싶습니다. 감사합니다, Quynh Anh - Revenue & Reservation Agent.
Lihong.su
Superior king -huone
Majoittunut 9. 2024
Liikematkustajat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.12.2024
很好的一次體驗,房間大,乾淨,服務好
Käännä
Majoituspaikan vastaus: 尊敬的客人,非常感謝您分享您的精彩評論。我們很高興得知您享受了這次體驗的各個方面;您對我們的位置、房間景觀、餐廳的美味佳餚以及我們工作人員的讚美之詞,他們確實會滿足您的每一個需求。我很高興您喜歡這次住宿,我一定會將您的反饋轉達給團隊。謝謝您,我們期待在不久的將來再次歡迎您。 此致,Quynh Anh - 收入和預訂代理
yuqian123abc
Superior king -huone
Majoittunut 11. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.12.2024
很好!很乾凈舒適
Käännä
Majoituspaikan vastaus: 尊敬的客人,非常感謝您分享您的精彩評論。我們很高興得知您享受了這次體驗的各個方面;您對我們的位置、房間景觀、餐廳的美味佳餚以及我們工作人員的讚美之詞,他們確實會滿足您的每一個需求。我很高興您喜歡這次住宿,我一定會將您的反饋轉達給團隊。謝謝您,我們期待在不久的將來再次歡迎您。此致,Quynh Anh - 收入和預訂代理
Vieraskäyttäjä
Superior king -huone
Majoittunut 10. 2024
Liikematkustajat
5 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 30.11.2024
房間一如既往的好
Käännä
Majoituspaikan vastaus: 尊敬的客人,非常感謝您分享您的精彩評論。我們很高興得知您享受了這次體驗的各個方面;您對我們的位置、房間景觀、餐廳的美味佳餚以及我們工作人員的讚美之詞,他們確實會滿足您的每一個需求。我很高興您喜歡這次住宿,我一定會將您的反饋轉達給團隊。謝謝您,我們期待在不久的將來再次歡迎您。 此致,Quynh Anh - 收入和預訂代理
Ntastyles
Superior king -huone
Majoittunut 10. 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.11.2024
Good services
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future.Sincerely yours,Quynh Anh - Revenue & Reservation Agent
Thriving JJ
Superior king -huone
Majoittunut 10. 2024
Liikematkustajat
33 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 17.11.2024
Nicer access to downtown of Hai phong area.luxurious vibe and exceptional services! Everything was terrific!
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Quynh Anh - Revenue & Reservation Agent
Vieraskäyttäjä
Superior king -huone
Majoittunut 10. 2024
Liikematkustajat
17 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 15.11.2024
房間很好,刮鬍刀用的便宜貨,把我臉都刮傷了,第一次住五星級酒店能用到這麼差的刮鬍刀!真是服了,不敢再去!
Käännä
Majoituspaikan vastaus: 尊敬的貴賓,感謝您抽出時間分享您的入住體驗,並對我們客房的好評表示感謝!同時,對於您在使用刮鬍刀時感到不滿意,我們深感遺憾,併為此向您致以誠摯的歉意。 關於您提到的問題,我們已經與相關部門反饋,將認真評估當前刮鬍刀的質量,並儘可能優化此方面的服務。雖然我們的備品選擇可能受到一定限制,但我們始終致力於為客人提供更好的入住體驗。 衷心希望您能給我們再次為您服務的機會,體驗到我們應有的服務品質。如有其他建議或需求,歡迎隨時與我們聯繫。感謝您的理解與包容! Linh Chi (Candy) 客户體驗經理
BK612
Superior king -huone
Majoittunut 9. 2024
Yksin matkustavat
58 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.11.2024
Khách sạn sạch sẽ, tiện nghi. Nhân viên thân thiện chuyên nghiệp.
Käännä
Majoituspaikan vastaus: Dear anh/chị,Em xin cảm ơn anh chị đã dành thời gian để lại nhận xét tích cực dành cho Mercure Hải Phòng. Rất mong Mercure Hải Phòng sẽ luôn là lựa chọn ưu tiên của anh/chị mỗi khi ghé thăm thành phố Hải Phòng xinh đẹp.Em NgọcNhân viên điều phối doanh thu.
ken107
Superior king -huone
Majoittunut 9. 2024
Varattu muille
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 22.10.2024
生活機能極佳,門口還有便利商店,附近火鍋、烤肉一堆,是個不錯的選擇,每次來海防都一定要住這間,每天打掃
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Ngo Thanh Ngoc Revenue Coordinator
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Liikematkustajat
7 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 22.10.2024
總體還行,早餐不錯
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Ngo Thanh Ngoc Revenue Coordinator
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Liikematkustajat
16 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 21.10.2024
房間和環境都很不錯
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Ngo Thanh Ngoc Revenue Coordinator
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Yksin matkustavat
12 arvostelu
3.2/5
Lähetetty 20.10.2024
야경은 좋으나 시설이나 모든 면에서 시설이 안좋아요... 차라리 공항근처 호텔을 잡는것을 추천드려요...
Käännä
Majoituspaikan vastaus: 고객님께,소중한 의견을 공유해 주셔서 감사합니다. 고객님께서 저희 호텔의 아름다운 야경을 좋게 보셨다는 점은 기쁘게 생각하지만, 시설이 기대에 미치지 못한 점에 대해서는 유감스럽게 생각합니다. 저희는 항상 최상의 서비스와 편안한 숙박을 제공하기 위해 노력하고 있으며, 이번 방문에서 이를 충족하지 못했다는 점이 안타깝습니다.저희 호텔은 고객님의 경험을 향상시키기 위한 다양한 서비스를 제공하고 있습니다. 혹시 고객님께서 기대에 미치지 못했다고 느끼신 구체적인 부분이 있다면 말씀해 주시면 감사하겠습니다. 이러한 피드백은 저희가 개선해 나가는 데 큰 도움이 됩니다.이번 경험에도 불구하고, 저희가 자랑하는 고품질 서비스를 다시 한번 제공할 기회를 주시기를 진심으로 바랍니다.감사합니다, Candy Nguyen (Ms.) Guest Experience Manager
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Yksin matkustavat
12 arvostelu
4.7/5
Mahtava
Lähetetty 18.10.2024
깔끔하고, 직원들이 친절해요. 시설도 만족스럽습니다
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Ngo Thanh NgocRevenue Coordinator