Fabius Julian
4. heinäkuuta 2024
We were really happy with the hotel, the room and the service!
The room has a huge bed, good bathroom. Cleaning service was good. Towels for the beach are provided. The breakfast was good and had a big enough variety (pancakes, bacon, egg, fried noodles and rice, pho, fruits and juices, …)
The extra services were also really helpful. We did laundry service (40k per Kilo), booked a scooter (100k per day), booked a day boat cruise for the bay and our bus back to Hanoi directly at the reception without any trouble.
The reception manager had good enough English and was really helpful. He gave us a cold drink when we arrived and gave us a short intro into the surroundings. We also got extra water and juice when we once waited in the lobby. Thanks!
Also the rest of the staf was friendly and helpful.
The also tried the best to support us: when we were not super happy with the boat tour (did not fully match the description) he dealt with the company and gave us a good discount. Also when we had the scooter only for a few hours, he gave us 50% off.
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