This was our 3rd time staying with the hotel . We love the service and the location , this time though we were given a room that smelled terribly and were given another one when requested that was better . The breakfast quality wasn’t as we are used to on the first day but next day was better . The room we were given has no hand soap but we were given it after we requested one . They were having some work done and it was very noisy . Again they asked the workers to stop once we called . Overall it is a good hotel and great service just few inconveniences this time . We will go back again . Our child loves it.
Majoituspaikan vastaus: 尊敬的客人,衷心感謝您選擇我們酒店並分享如此暖心的入住體驗!得知您對寬敞明亮、視野開闊的房間青睞有加,我們倍感欣喜;前台 Prima 麗萍以周到、熱情、細心的服務,讓您收穫賓至如歸的感受,更是我們服務團隊的榮耀,您的認可我們已第一時間轉達給她,相信這會成為她持續奮進的動力。能憑藉豐盛美味的早餐為您開啟活力滿滿的一天,也是我們的榮幸。您的推薦對我們而言意義非凡,這既是鼓勵更是鞭策。未來,我們將繼續以高品質服務為基石,期待在您下次光臨之時,為您創造更多難忘的美好瞬間!