Trout House Village Resort

It was great, exactly what we needed!

The staff and service were exceptional

Over the past 20 years, I’ve been coming to Trout House. I don’t come here every year but when we do, it’s always in the fall. Usually October for my birthday. For us, and our dollar, this is the BEST place to stay ok Lake George. Keep in mind, it’s not in Lake George Village so there’s a bit of s drive to get into LGV (about 25 miles). The Pros: all the cabins have a great view of the lake. Over the years I’ve stayed in two different cabins. General Borgeouyne and Ethan Allen Log. Ethan Allen Log (not the Ethan Allen patio) is my favorite, feels like home to me. The staff are all really nice, helpful people. They know what they’re doing around here that’s for sure. They take care of your needs as a guest here, but they also leave you alone and don’t bother you! The views. You’ll never get bored of the amazing views and because the resort property is so large, you’ll get all kinds of amazing views and pictures It’s open year round. I love the off season because it’s not crowded, it’s very quiet and you’ll appreciate the privacy. But if you’re a summer person, there’s lots of activities right on the property that’s fun for families or couples or a bunch of friends getting together. They base prices on seasons which is fair! Why would I pay a higher summer price in the dead of winter? Wood burning fireplaces. Some cabins have gas but I prefer a nice crackling wood burning fireplace. They set it all up for your first night, after that it’s up to the guest to build your fire. Which takes literally two minutes because they provide everything! Wood, kindling, matches, newspaper etc. It’s just simply beautiful The cons: Not too many negative things to say, honestly. I’ve never had any issues with service, price, billing, reservations etc. everything always goes smoothly. The cell service can be spotty. But come here to get away from the cell phones and internet! It’s not too much of an issue. Non connnection only happens sometimes. Tips: I would come ready and packed with groceries and the things from home that keep you comfortable. You cannot just “run to the store” around here. The stores are not close by and can have weird hours in the off season. So make sure you bring the hygiene products you need, food for cooking (if you stay longer than two days, you’ll definitely be doing some of your own cooking) bring all your snacks, bring food that you love but that’s easy to prepare. They have a full stocked kitchen so you don’t need pots pans dish cleaner etc. bring your alcohol with you if you plan to have drinks etc. just do a good supermarket shop before coming so you’re prepared. Again, shopping for that stuff up here is not easy and would definitely be an interruption in your fun. Overall: it’s fun, beautiful and most importantly to me, relaxing. I don’t come here to do much. We hang out, go into town (bolting landing and lake George village) do some souvenir shopping, go out to eat etc. but there’s lots more to do if you’re l

Would NEVER recommend or stay here again !!!! They do NOT care about you only the money ! I called last January prior to making a reservation to ask about cleaning products used as I have asthma and scents trigger it and I am medically documented allergic to Febreze whether it’s in a product or as air spray . I was assured they do not use Febreze and use odoban. 2 weeks ago I sent a follow up email prior to my arrival on sept 23 to be sure on scents was reassured card was marked not to worry. Well we checked In 23rd we were tired and hungry just brought our luggage in and went to get dinner. Upon return we brought luggage up to bedroom and seen gain detergent by washer at which point I became concerned. Went to bed and woke to use bathroom and felt unsteady I called fir my husband who was still downstairs he came up turned AC on more thinking was hot ; by morning we both realized I was in asthma and how strong the odor was in the bedroom ; couple hours later returned from lunch at the windchill and I fell outside and also had other symptoms. Called fir medical advice was told without being seen they could not diagnose over phone but given my asthma history and telling them gain was used they felt I had a servere asthma attack and my oxygen level was to low . At this point I could not walk without my husband helping me . We wanted to leave but due to I was unable to walk at that point until we got my asthma stabilized and figured we would be charged the $$$ still owed and so spent remaining 5 nights sleeping on a chair and trying to breathe. Upon checkout female clerk didn’t seem to know what to say when my husband told her of our displeasure then using the gain detergent making me severely ill ! We then drive 300 miles home with ALL of our belongings smelling causing more asthma and our 2 dogs smelly as well . Now the tedious task of washing everything ! Never again ! Next time we will go to our usual O Sullivans where they care about their guests . Never again Trout House ! Our vacation was ruined due to your neglect !!!