Karrinyup Waters Resort

Having been here many times and seen the development over the yrs glad to know it's all working in this ideal location. The only thing I could criticise is that people have really got into containers for change and we could only find one bin for this in the park which was a considerable distance from our site. Sad that in most parks there is some organization that will collect them and benefit from it. Here noticed they were put in the rubbish bins cause no other option. Surely this could be remedied. Very disappointing.

Great family stay Visiting relatives this site was awesome close to everything airport restaurants and the family so it was very convenient neat tidy accommodation the cafe on site was great friendly staff and good meals I’d stay here again in a minute

Great location, well set up for families and groups. We were at easternmost end of park and far enough away from the bouncing pillow things for the noise from them not to be too much of an intrusion…BUT, the ablutions block here needs a complete renovation or replacement: toilet seats loose or completely missing in many; nil hooks for clothing/towels; shower doors that are misaligned; floors that are worn through.

We loved our cabin that was a great size, clean . The cafe was excellent with a fair prices for very generous meals. The natural surroundings was wonderful with various waterbirds swimming on the lake. We will definitely visit again.

5th time and 3rd year in a row we’ve visited this place and although it’s got some good points definitely feel like they’re living on the past… Pools are great but site/cabins could be cleaner, bits of rubbish left around the pool were there for a few days, cabins were new when we first stayed in them a few years ago but now looking tired and in need of more than the VERY brief clean they get, covered in spiders webs, fan in room broken on arrival, real lack of cutlery/cooking utensils in cabin. I’m sure they have problems with people taking stuff/breaking it and that’s wrong and unfortunate but also part of the business. Loungers by pool are mostly hard plastic ones not designed for spending any length of time on…. Last year when we were there all our swimwear was ruined and my son suffered severe itching after being in the hot tub. Never complained but family who left the resort the day after us said the hot pool was then closed “for maintenance” so there was obviously too much chlorine added 😬 Was also really disappointed on how they harassed us for final payment BEFORE the balance was due, never had any issues with payments in the past but the constant phone calls and messages which were mostly missed due to a family health emergency/working shifts were annoying and just lowered it in my lengthy priority list… then on the day balance due a call which I only answered as thought it was part of the medical emergency and then said I couldn’t talk, could hear the lady saying quite rudely as I put the phone down that the balance was due by 12 noon that day and if it wasn’t received the booking would be cancelled. Then at 2:38pm received an email saying the booking had been cancelled. Extremely unimpressed with how they treat loyal customers spending $1200 again and would have let them cancel it if there’d been any chance of getting anywhere else in the school holidays, but duly paid as planned. Plenty of other reviews on here saying the same re cleanliness and we noted the park was less busy than in previous years. So, in summary, if you’re going to charge more than other parks and market yourself on “resort” facilities, and demand money before it’s due, need to up your game in terms of cleanliness and customer service.

Karrinyup Waters is a great park. It is close to the freeway to the city, Scarborough and Trigg beach, and the northern suburbs. KW is also only 30 mins to Swan Valley. The cafe/bar is awesome. It is spacious, has new but not always clean facilities (grubby guests not the fault of staff), and a great pool (so long as you don’t mind swimming with loads of kids). The grounds staff are great. Some of the long term guests in the park are lovely, but others not so much… DO NOT stay on site 125. The neighbours in 126 think they own the place 🤦‍♀️ They are rude and arrogant. They park on your spot, claim the grass/picnic table/communal space. It is a shame that some people think they are so entitled.