Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

Vivik from the spa and Vikhas were very accommodating and helpful during our visit. The rest of the staff were very kind as well. We had no issues whatsoever during our trip. The venue was very beautiful and we had an overall lovely experience.

Staff is attentive and massage is as per Taj's standard. Probably best spa services offered in gwalior. Highly recommend massages their signature treatments. Bathroom are clean and hygienic. Spa is very friendly and listens to your concerns and try his best to accommodate your requests

We celebrated our parents' anniversary at this wonderful restaurant and had an unforgettable experience! The food, ambiance, and service were all top-notch. Special mention to Miss Soumya, who went above and beyond to make our evening special. She and her team surprised us with a delicious cake and beautifully decorated table. The service team, Soumya, Namrata and Vaibhav, provided exceptional service, making sure we had everything we needed. And Arun made some amazing drinks that added to the celebration. Thank you to the entire team for making this occasion so memorable. We can't wait to come back!

**A Memorable Stay at Taj Gwalior** We had a wonderful experience staying at Taj Gwalior with my family during the Diwali break, making it an unforgettable getaway. The hotel’s architecture is a stunning blend of history and modern luxury, offering an atmosphere that truly transports you back in time. The room we stayed in was exceptionally comfortable and beautifully designed, providing the perfect balance of elegance and luxury for a restful stay. The food at the hotel was top-notch, with a variety of delicious and flavorful dishes. The buffet breakfast, in particular, offered an impressive range of options to cater to all tastes. The hotel was well-maintained and easily accessible, and the kids’ room was a great addition, keeping the little ones entertained. Another highlight was the hotel’s expansive garden, which was impeccably kept, offering a serene environment for morning walks amidst fresh air. The service was impeccable. The staff were professional, attentive, and friendly, ensuring all our needs were met with care. Overall, our experience was incredibly comfortable and pleasant, making our stay at Taj Gwalior truly special.

Incredible property of charm, history and elegance with modern comfort and conveniences. We had the most memorable stay at this Hotel- our stay was most enjoyable due to the kind hospitality of Ms Saumya at the Salon Restaurant and carefully attentions of Mr Vishwadeep- Thanks to all the staff and special accolade to Ms Taneja