Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

Awesome breakfast and dinner. Namrata guided us very well on food selection. We had a super time and really enjoyed the food. Chefs Sumit and Ravi are doing a brilliant job. Very good property with an old world charm. The staff is very courteous and helpful

We had a fantastic lunch at Taj usha kiran palace! The food was delicious and the service Was top-notch. Speciale thanks to the staff Soumya, namrata, annali, abhishek, pramod for their warm hospitality and excellent service. We cant wait ti visit again!!

It was very pleasant and the staff was courteous the food was amazing and the evening aarti was beautiful the place has a beautiful ambience and comfortable stay

As we bid goodbye to Taj Usha Kiran Palace, we do so with the biggest smiles. We had the most comfortable, rejuvenating and memorable stay at the Taj. The hotel itself is an epitome of beauty and its premises are like a sanctuary tucked away from the hustle and bustle of city. You are engulfed in nature’s abundance-the sounds of birds chirping, squirrels frolicking all around with abandon and the quaint humming of classical music in the background, all feel extremely therapeutic, away from the cacophony of city sounds. The staff’s hospitality and care is unmatched. Special shoutout to Ms Tanika for her attention to detail, positive attitude and genuine dedication to ensuring guests have the best experience. Also deserving a pat on the back are the housekeeping staff, especially Aditya, for bearing us with a never-fading smile. Our five year old (who is besotted by beautiful Tanika didi) had the best time and is already chanting “this is the best hotel ever in the world” :) Safe to say that we are leaving a piece of our hearts behind.

Excellent stay and super excellent hospitality. Had a very rejuvenating stay after a long time. Very responsive and friendly staff. memories will stay with us for long. Mr Santosh; house keeping manager was exceptional. Kudos to the team under able guidance of Ms Kanika