Rivendell Hotel

Good hotel in Kandy, room is clean and staff are friendly. The food is good, I enjoyed the dosa and idly combo for breakfast. We had purchased some cashew along the way, the restaurant staff prepared it for us to taste as well.

Leckeres Essen und toller Rooftop Bereich! Wir sind auf einer Sri Lanka Rundreise und das ist unsere zweite Unterkunft. Sehr nette Leute, klasse Service und super leckeres Buffet. Dal und Gemüse sind toll und auf der Dachterrasse hat man eine schöne Aussicht. Würden jederzeit wiederkommen!

Excellent service but A/C is not functioning well. Please look into it as a matter of urgency. Food was also good. The operations manager along with his colleagues were very friendly and courteous. My hats off to the operations manager. Also TV was not functioning properly and limited channels only. First day we were getting BBC and CNN. And suddenly these channels disappeared totally.

A hidden gem in Kandy. Big and cozy rooms welcome you. Prompt, attentive and smiling staff make sure you feel at home. Delicious food for breakfast and dinner. What else you can ask for. Keep up the good work guys. Would love to revisit every time I come to Kandy.

We recently stayed at this hotel in Kandy for two nights. While the staff were generally courteous, we encountered several service shortcomings.Upon arrival, the TV in my room was not functioning. Although staff attempted to rectify the issue by recharging the dish, many important news channels and kids channels were unavailable.Furthermore, the room description included an iron and ironing board, as well as a tea kettle. However, these amenities were not initially provided and only made available upon request.On the second day, we returned from sightseeing to find that the bathroom towels were missing.In summary, while the breakfast buffet was enjoyable and the staff were generally polite, the overall service quality requires significant improvement. Guests should be prepared to proactively request amenities and address any service deficiencies.

Stanza molto grande, doccia calda e colazione sufficiente. Le cose positive finiscono qui. Per tutto il resto, muri sporchi, porta del bagno rotta, tavoletta wc diventata marrone, bagno pieno di muffa, finestre sporche, pulizia mediocre ed insonorizzazione pessima. Praticamente, la mia stanza sembra quella di un hotel dismesso. Necessita di manutenzione.