BedChambers Serviced Apartments, MG Road

No shuttle service - on ******* it was advertised that they provide shuttle.

First time visiting Delhi. This place has potential, but the following needs to be addressed: 1.Transparency in services - They advertised on ******* that the place provides shuttle services to and from airport for a surcharge - booked and paid - called the hotel multiple times and was told they do not provide shuttle service. I was told to take a taxi for the airport- spend twice the amount of time getting to the apartment because the taxi driver didn’t know the location. Later a staff said they do provide shuttle and I did not book it properly - when I confronted the staff they retracted their version. 2. Retrain the front desk staff - I booked one room for 5 days and a separate room for one night. I paid for both a rooms- had my in-laws stay overnight - next day after they left I checked out of the one bedroom - I took two bottles of water from that room and took it to my room - I thought since I paid for the room then why not - the front desk told me to return the two bottles of water - very petty and embarrassing- train your staff to know who the customers are that are paying for the service.

Good neat rooms and room service. Big apartments in heart of the city. Polite staff. Good room service

Hotel room was very neat and clean, food quality was good, room service was also good, overall i had a great experience

I had a wonderful stay at bedchambers. The location was perfect, with easy access to local attractions and dining. The staff provided excellent service. I highly recommend this property for a comfortable and enjoyable stay!

Overall good experience