Hotel Heevan Retreat arvostelua

Nothing but perfect.

Room was clean and in good condition. Food was very delicious.

The service at the restaurant was outstanding especially Shabir Khan, Irfan Khan and Jehangir Khan. The hotel staff are very courteous. Sometimes the room becomes hot and we need to find out what to do. We wish the Hotel Heevan Retreat team all the very best

Fantastic experience and hospitality. Rooms n food was great 👍 thanks to Shabir khan for the hospitality n help. Rooms are cosy and staff is helpful . Rooms with balcony are having best view. In total a wonderful experience at Gulmarg with Heeven Retreat

Rooms were clean , beds were clean Bathrooms and showers were clean location beautiful especially from the balcony Food was great Showers excellent We would recommend this place to our friends and family Brie’s from lobby was amazing. Hope

Though I will consider staying at the time property again, I do have mixed feelings about my stay. Since I was travelling with my mother, I requested for a room on the ground floor and they did oblige to my request and provided us a room on the ground floor. The restaurant staff, travel desk, security and concierge were lovely. But the housekeeping staff and the reception staff behaved as though they were doing me a favour even when asked to replace the coffee mugs. While checking out, the guy in the reception tried to overcharge me. But when I made him calculate, it was close to 3,000 less than what he mentioned. No explanation or apology for extra amount mentioned ! However the property as such is at a good location, quite close to the gondola. They have central heating so the entire property is quite warm throughout. Our room had a great view and was quite spacious. Good Wi-Fi connection. Food was decent but slightly oily for my taste.

Room was very small...bed also small and not in good condition .... 2night stay kiya mene both night dinner buffet liya .... Not worthed aalo shimla mirch me aalo kache the Manchurian me balls bhi kache the

Truly Heaven as it's name .....Superb location...Excellent service...All staff was very cooperative front desk, housekeeping and restaurant staff ... special mention Mr.Javed....Thank you Team Heaven retreat for Amazing experience 🙏

Food is good and fndservice is also great we stay for two nights hotel is awesome speciallly Jahangir Shabir and Showkat is polite . Location is good. Housekeeping is also great rooms are neat and clean .hope we will come again in summer with my family.

I was disappointed with my stay. The room was quite small, and the mattress was uncomfortable. The heating system did not work properly, and despite multiple calls to reception, the issue was not resolved. The service overall was poor, and the food quality was average at best. Considering the price, the experience was not satisfactory and fell below expectations.

The location of the hotel is on a small hill near the gondola. The staff of the hotel is excellent in service. We were stuck outside gulmarg in heavy snow and they rescued us and helped us to adjust in another property of their free of cost. The rooms are very well heated and you will not feel cold at all. Rooms are quite small but this is typical of gulmarg. We found the food to be tasty though priced a bit higher (again typical of gulmarg. Only small negative for this hotel is noise insulation is not good between rooms.

Its amazing property with great views and amazing staff. Shaiq bhai at front desk was really helpful and room service helped us with all our requests in minimal times. I would very much want to revisit the property everytime i am back here.

Over-rated hotel in most aspects. Food is 0 out of 5. Rooms are 1 out of 5. Staff 3 out of 5. Restaurant team really need to learn making masala tea. Or stirring egg well to ensure chilli or salt is properly mixed and not all of it at one place in omlette. It's really basic. Politeness and courteousness was missing. Bathroom was stinking. We had to change room just because of bathroom. Even the location isn't so great.

Overall hospitality and stay was excellent staffs were very cooperative and helpful when needed must visit place for stay to have an wonderful experience at gulmarg