Greywalls Hotel & Chez Roux

門口的這兩個小樓也是酒店房間，雖然沒有空調但是這裏基本也用不上空調，我們9月中旬入住需要開電暖氣入睡。。白天温度剛剛好，太舒服了。圖一一間大房，圖二樓下一間大房，樓上一間小房，圖三是遠觀酒店主樓，我住的門口的哨兵樓。🫣

Many organisations provide excellent customer service when everything goes to plan. Unfortunately for some that good customer service vanishes when problems arise. Our visit to Greywalls was initially characterised by good food and impeccable customer service. Unfortunately that night an issue outwith the control of the hotel significantly impacted our stay. The reaction of the hotel management was beyond reproach. They totally transformed what could have been a negative experience into one which impressed us immensely and as a result we would recommend this hotel without qualification.

Was a bit apprehensive when we arrived and saw the inside of the hotel. It appeared very dated and old fashioned but when we started reading the books dotted about the hotel and read the history it’s so interesting. The staff are a hive of information when you ask them any questions about the hotel. You start to understand why they have preserved so much. From the amazing books in the library, the old fashioned record player and records, the piano, amazing photos and drawings all around the hotel. It’s such an interesting hotel. You could spend hours looking at all the history on display. It was so relaxing chilling in the library with a nice glass of wine with the open fire crackling away and reading the book about the history of the Greywalls hotel. The staff were so informative and couldn’t do enough for you. Thank you for making our stay so enjoyable. Room was dated but the bed was so comfy, shower over the bath was good and the room (16) was immaculate and really warm. One thing that was missing for such a high class and expensive establishment was tea and coffee facilities in the room. Unfortunately there wasn’t any in the room.