Days Inn Guelph

Days Inn Guelph arvostelua

Days Inn Guelph

785 Gordon Street, Guelph, Ontario, N1G 1Y8, CanadaNäytä hotellin tiedot
Days Inn Guelph
Days Inn GuelphDays Inn GuelphDays Inn Guelph
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.6/10
9 arvostelu
Vahvistetut arvostelut
Sijainti5.0
Mukavuudet4.1
Palvelu5.0
Puhtaus4.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(9)
Positiiviset arviot(17)
Arvostelut valokuvien/videon kera(2)
Kielteisiä arvosteluja(26)
Pills
Huone - 2 queen-size-vuodetta
Majoittunut 12. 2022
Liikematkustajat
2 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 11.2.2023
一去到,個員工見我一個人攞咁多嘢,主動幫我搬gip。個早餐都OK嘅,喺自助式,自己想食幾多就攞幾多。 但個風筒插頭壞咗,冇得用🥲
Käännä
Phoebe
Huone - 2 queen-size-vuodetta
Majoittunut 6. 2022
Matkusta ystävien kanssa
2 arvostelu
7.5/10
Lähetetty 18.7.2022
It wasn’t the best hotel I’ve ever lived in for sure. The common area was pretty dirty but the room I stayed was clean. For breakfast, they provided bagels, cereals, coffee, tea, bread and scrambled egg. (Typical breakfast) the hotel is right next to a mall, that’s a mall with freshco(?) and some Asian food so it’s pretty good in terms of location!
Käännä
Vieraskäyttäjä
Majoittunut 6. 2023
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 21.7.2023
Good location, Clean room, and the Breakfast was simple but convenient. It was a good price and had solid value.. We stayed there a few years ago and noticed some basic upgrades. We considered that the air conditioner was effective and quiet when compared to other hotels.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2023
Liikematkustajat
2.0/10
Lähetetty 25.6.2023
stayed for two days. Upon checked in, found dirty duvet with fresh food stains, the second day morning, cock roaches climbed on bed flat sheet, Asked them to change bedding, but did not replace flat sheet, They took the used towels away but did not replace new ones. The soap holder in the bathroom was cleaned and remained dirty, The hotel needs significant improvement.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2023
Perhe
2.0/10
Lähetetty 24.6.2023
The worst hotel experience I have ever had. Room was dirty and smelly. Lots of patrons were clearly living at the hotel, treating it like their own living room - smoking, large dogs allowed to relieve themselves everywhere, leaving boots in the hallways. Housekeeping did not address our (many) concerns about the cleanliness of our room. No apology or redress was offered. All this for over $200/night. Avoid this place like the plague.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2023
Liikematkustajat
4.0/10
Lähetetty 19.6.2023
Great location, but bad room. No closet, terrible lighting (could barely see myself in the mirror in the bathroom), tiny bathroom with not even enough counter space to put down a toothbrush. Weird carpeted platform in the corner. Housekeeping didn’t serve my room at all. Bed looked and felt like it was 30 years old. Constant supply of random guys hanging around the entrance smoking. From the sign out front, it looks like it will be torn down soon, and frankly - good riddance.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2023
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 2.6.2023
Everything was excellent. Check in and check out was quick and easy. The room was clean and comfortable. Breakfast was good, there was a variety of fruits, yogurt and even make your own waffles. I will definitely stay again and recommend this hotel.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2023
Muu
4.0/10
Lähetetty 25.5.2023
The carpets were stained and dirty. The bathroom sink did not fit the opening. The faucets leaked. The faucets and toilet paper holders were dirty. I actually went out and bought disinfectant wipes to wipe down all the surfaces. The only positive was at least the bedding was clean.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2023
Muu
2.0/10
Lähetetty 9.5.2023
This hotel is by far the worst hotel I have ever stepped foot in. Upon arrival, we discovered that our room & bedding was dirty. I was offered new sheets, no blankets or pillow cases though. There was no housekeeping available to come to our room, none even at the hotel apparently. There was hair stuck to the walls in the bathroom. Black mould on the ceiling. It was difficult to breathe from the poor air quality. The carpet was filthy, my sneaker actually stuck to the floor! We ended up packing up our things & checking out of the hotel. I demanded a refund on site, and was given one after the front desk attendant rolled his eyes at me. There was dogs within the hotel barking, and it was evident that there was people smoking within the hotel, though they state that they are 100% smoke free facility. On top of the lack of cleanliness, we had an unsettling feeling about the safety within the hotel. Beware!
Käännä
Majoituspaikan vastaus: Hi Brittany, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Guelph. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry you didn't have a better experience during your stay. Please rest assured that we are taking the appropriate measures to address the the issues you've mentioned and prevent such issues in the future. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Vieraskäyttäjä
Majoittunut 3. 2023
Muu
4.0/10
Lähetetty 24.4.2023
NOT worth 220/night! Stained carpet in the room. Along with sheets, comforters and pillowcases. Shower did not drain. Was not notified when booking a month in advance about students renting 2nd floor and other rooms were housing families. We would've stayed somewhere else. On a positive note, the Staff were VERY nice and accommodating and it was pet friendly. But definitely NOT worth 220/night and had to pay upfront when we arrived. They should show pics of the intersection the hotel sits at and not the beautiful park looking landscape that can lead you to believe that is where the hotel is situated.
Käännä
Vieraskäyttäjä
Majoittunut 3. 2023
Liikematkustajat
8.0/10
Erittäin hyvä
Lähetetty 18.4.2023
The hotel is dated but it was clean and the staff very friendly and accommodating. I had an early check out and it would have been nice to have the breakfast area open a little sooner, even if just some reheatable items.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2023
Perhe
8.0/10
Erittäin hyvä
Lähetetty 27.2.2023
Overall, we were pleased. The rooms were clean and the staff was accommodating and helpful. There were several teams in the hotel during our stay but was generally quiet. A larger area for accessing the breakfast bar would be a suggestion.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave us a review and tell us about your experience at Days Inn by Wyndham Guelph. It is always a pleasure to receive positive feedback. We are glad to know that you enjoyed your stay and it was a quiet experience even though the hotel was busy! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.
Vieraskäyttäjä
Majoittunut 1. 2023
Perhe
4.0/10
Lähetetty 27.2.2023
towels not available when requested. blood stain on fresh pillow case. built up dirt under toilet bowl rim. shower curtain 1 foot too long, which caused a tripping hazard and covered the drain. sink did not drain properly. One guest mentioned that about his room and the response was "I'll put in a work order". That's something that needs to be addressed immediately, not several days later. garbage left outside of rooms for extended periods of time, even though there are cameras in the hallways. unchewed piece of gum in main stairs near lobby was left there at least 4 days, which indicates that they are not vacuuming stairwells. secondary entrance not functional. One family was given permission for a late checkout, but the next morning after a few family members were already gone with the vehicle, the remaining members were told they could not have the agreed upon late checkout, which had them scrambling.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave a review. I am disappointed to find that you did not have a better experience during your stay. This is not the kind of experience we intend to provide for our guests. We have taken your concerns regarding the room and cleanliness into account and will use them to better guest experience. Again, we thank you and appreciate the time you took to leave us feedback and we hope to have the opportunity to serve you better in the future.
Vieraskäyttäjä
Majoittunut 11. 2022
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 30.12.2022
Last minute decision to head from Sarnia to Guelph to see some old high school buddies. Booked the room the same day I travelled and had no issues. The gentleman at the from desk in the afternoon was awesome and helped me get around Guelph to meet up with my buddies. Thanks for helping me from start to finish
Käännä
Majoituspaikan vastaus: Dear Meneray, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Guelph. It is always a pleasure to receive positive feedback. I am pleased to know that you enjoyed your stay! I am glad that you had a pleasant experience with our staff; I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Vieraskäyttäjä
Majoittunut 11. 2022
Perhe
2.0/10
Lähetetty 19.12.2022
In short order...we left and demanded a full refund after being shown 5 different rooms and finally settling into one; I didn't listen to my instincts - what a calamitous mistake! I cloroxed my whole room and then later a bed bug was happily crawling on the pillow. I immediately packed and left! Every room I was shown had stained duvets/sheets, crusty bedskirts, damaged/stained/dirty tubs and disgusting smelly carpet. The place stunk upon arrival (smoke/dirty feet). There were definitely locals living in this hotel and they were smoking cigarettes (and other substances). The hotel felt unsafe for children and this was by far the most disturbing, disgusting and traumatizing hotel experience of my life. This place should be closed...I wouldn't pay $60 a night for this place let alone $200. DO NOT STAY HERE!
Käännä
Majoituspaikan vastaus: Hello, thank you for taking the time to leave a review. We are disappointed to know that you did not have a better experience during your stay with us. We have taken your feedback regarding housekeeping into account, and are addressing these concerns so that they are not recurring issues. We hope that we have the opportunity to offer a better experience in the future. Thank you again.