The Brown, Guatape, Autograph Collection

Best place to stay as a couple, very romantic and beautiful!

HERE IS YOUR TEXT IN ALL CAPS: MY WIFE AND I HAD A GREAT TIME—THIS HOTEL IS BEAUTIFUL, AND THE LOCATION IS EXCELLENT. WE TRULY ENJOYED OUR STAY. AS MARRIOTT LIFETIME TITANIUM ELITE MEMBERS, WE DO HAVE A FEW SUGGESTIONS. GIVEN THE ATMOSPHERE AND LEVEL OF SERVICE, WE BELIEVE THIS HOTEL WOULD BE BETTER SUITED AS AN ADULTS-ONLY PROPERTY. DURING OUR VISIT, THERE WERE A LARGE NUMBER OF CHILDREN IN THE POOL AND JACUZZI AREAS, OFTEN RUNNING AND SCREAMING, WHICH IMPACTED THE RELAXING ENVIRONMENT WE EXPECTED. WE USUALLY TRAVEL WITH OTHER COUPLES, AND WHILE WE LOVED MANY ASPECTS OF OUR STAY, WE WOULD HESITATE TO RECOMMEND THIS PROPERTY FOR A QUIET GETAWAY DUE TO THE FAMILY-ORIENTED DYNAMIC. IN TERMS OF DINING, WE FOUND THE MENU AT PISMO SOMEWHAT LIMITED AND WOULD RECOMMEND A REFRESH TO BETTER ALIGN WITH THE UPSCALE TONE OF THE PROPERTY. ON THE OTHER HAND, WE THOROUGHLY ENJOYED PRAIA—IT OFFERED A SOPHISTICATED, ADULT-FRIENDLY ATMOSPHERE. THE SERVICE THERE WAS EXCEPTIONAL, ESPECIALLY FROM VIVIAN, WHO WAS ATTENTIVE, FRIENDLY, AND PROFESSIONAL THROUGHOUT OUR VISITS. I WILL DEFINITELY COME BACK IF THIS PROPERTY BECOMES AN ADULTS-ONLY. THANK YOU AGAIN FOR A MEMORABLE STAY.

I was very excited about staying at this hotel for my birthday. I was reading about the hotel and it was confusing if the breakfast is included or not. I was calling the hotel around 8pm to tell them I woll be arriving late like mid night and no one picks up the phone. I googled hotel numbers and called other numbers but no one picked up. Really annoying.