Kempinski Residences Guangzhou

Clean hotel, with very helpful and proactive staff. Comes with robot deliveries. If I want to be picky, the only thing to improve is the speed of the robot deliveries. Took about 2hrs to send our food up and require us to call up the desk to ask. But I must admit the desk are quite understaff.

Great hotel! Clean room, helpful staff and convenient location. Very comfortable for our trip. Nice service, worth booking. Recommended!thank you for Abby good service, she’s nice 凯宾斯基管家服务:good to know Abby

Great hotel, great facilities, all staff speak English. Perfect for international travelers who don’t speak Chinese. Very open and friendly staff, Justin was exceptionally helpful and extended our stay 2 more hours! Justin is the best, will visit next time!!

Excellent stay! The room was clean, spacious, and very comfortable. The staff were friendly, attentive, and always provided great service. The breakfast exceeded our expectations with a wide variety of delicious choices and high-quality food. We truly enjoyed our stay and would happily return on our next visit to Guangzhou. Highly recommended!

I had a wonderful stay at this hotel and would highly recommend it. From the moment I arrived, the staff were warm, welcoming, and attentive. The room was clean, spacious, and comfortable, with everything I needed for a relaxing stay. The hotel’s facilities were well-maintained, and the location was convenient, making it easy to access nearby attractions and amenities. I especially appreciated the attention to detail and the excellent customer service throughout my visit. The breakfast was delicious with a good variety of options, and the overall atmosphere of the hotel was peaceful and inviting. Thank you to the entire team for making my stay so enjoyable. I look forward to returning in the future.

I had incredible help from Justin Zhou and his team. I even got a free upgrade to a 2 bedroom suite from deluxe. Service exceptional Very clean hotel Staff is extremely helpful and friendly. The TV also has English channels

Luxurious suite rooms with a kitchenette. Perfect for long or short stays. Beautiful pool and gym for residents. Breakfast provides a wide selection of excellent quality foods. The staff were concerned about the nearby metro construction works but we hardly heard anything as we were assigned a room facing away from the construction side. When the metro station is ready should have easier access as the roads around that area are very congested Highly recommended

Service and amenities were good. No complaints at all. Only challenge right now is the construction nearby which makes pickup/drop-off a bit more challenging but not a big issue.

Service was magnificent, the staff are all professional and nice, definitely will book again if travel in guangzhou. The staff tommy is really friendly and helpful