Imperial Springs

The place is definitely the best hot springs in China! We had a villa for two with our own radon hot springs, and it was fantastic! Butler Anna was extremely helpful during the whole period and helped us a lot. The hotel tour was deep and interesting, Anna gave us a lot of details and information about this wonderful place! She was always in touch with us despite her day off. The whole place looks like an ancient Chinese castle. Staff is invisible and always keeps the place clean and tidy

Unfortunately, this hotel was a major disappointment and not worth the high price point. I’ve stayed in far better properties at a fraction of the cost, and even truly luxurious hotels fall into a completely different category compared to this one. I’m genuinely surprised it ranks among the top luxury hotels in China, the experience felt significantly overrated and outdated. The rooms are old, with noisy water pipes that can be quite disturbing at night. The location is remote and inconvenient, and while the restaurants were acceptable, they lacked the refinement and service training typical of this category. Breakfast had variety but didn’t meet the quality expected at this price level. Service was also below expectations. Despite the hotel’s non‑smoking policy, guests were smoking inside their rooms, and staff admitted they had no way to enforce the rules. When we raised the issue, no solution was offered, leaving us to sleep with the strong smell of cigarettes. Overall, a very disappointing stay, overpriced, poorly maintained, and far from the standards of true luxury hospitality. There are many other hotels offering far better value and comfort for much less.

honestly it was a pleasant stay with really elegant and clean accommodation where service was excellent and staff were fully supportive appreciate everything from the hotel and the photoshooting staff and hope to visit again soon

A forest resort filled with birds singing. Love the Chinese restaurant and the private museum. Only the villas have private hot springs. Otherwise , there’s a public mixed one that you need to wear swimming suits to enjoy. We don’t like it. The suite we stayed has a private sauna that is nice.

Overall, this was a high-quality and memorable hot spring experience. I left feeling relaxed and recharged, and I would absolutely recommend this place to anyone looking for a comfortable and authentic hot spring stay. I would love to visit again.

Overall it is a nice resort but one of the door can’t close, we call for service to fix it but they never shown up

Fantastic environment, great atmosphere, perfect to relax

I’ve had an amazing time in this superb hotel. The service, the rooms and hot springs it was all amazing. Sofia and Anna were truly angels and a big help to cater English speakers. Absolutely recommend

Excellent hotel, the staff spoke English. The room was amazing, the bathroom was excellent. This is an amazing place to stay if you want to stay outside of the city centre.