無愧文華東方的品牌,公共空間和房間的設計很有質感,木材的運用大氣沉穩。
服務絲絲入扣,特別是禮賓部的 Jack Wu 熱情專業,留下了深刻印象
Käännä
Vieraskäyttäjä
Superior-huone
Majoittunut 5. 2025
Pariskunnat
11 arvostelu
10/10
Ylivertainen
Lähetetty 12.6.2025
Everything was good. It's linked to the Taikoo Hui mall, next to the Shipaiqiao station. Minutes to the Guangzhoudong (Guangzhou East) railway station. The only issue on the mall and the hotel is that there are not enough sofa seats, rarely find one even in the hotel lobby. The Chineae food in for the Breakfasts has gotten too dried, and most dishes were greasy.
Mandarin is always the warmest and most familiar place for me. This stay is also a memorable time for me. I want to express my gratitude for catherines who is the manage of mandarin club. Her professionalism and enthusiasm make me feel at home.
Käännä
Majoituspaikan vastaus: Dear Guest, thank you very much for choosing your stay with us. We look forward to welcoming you back to Mandarin Oriental, Guangzhou in the near future.
Kid's IP King Size Bed Room|Lasten IP King Size -vuoteella varustettu huone
Majoittunut 5. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 8.6.2025
Our recent stay at the Mandarin Oriental, Guangzhou, was nothing short of exceptional, truly epitomizing luxury and personalized service from the moment we arrived. Stepping out of our vehicle around 1:30 PM, we were immediately greeted by welcoming staff, setting the tone for a flawless experience. The check-in process was remarkably swift, followed by a dedicated staff member personally escorting us to our room and thoughtfully highlighting all the amenities—a truly elevated touch.
Our children were absolutely thrilled with our family panda-themed room, complete with an exciting slide! It instantly became their favorite part of the hotel, bringing endless joy and laughter to our stay.
The hotel's location is incredibly convenient, nestled directly beside Taikoo Hui and just down the street from several other major shopping malls. This prime spot made exploring and indulging in retail therapy effortlessly enjoyable.
Within the hotel, right by the entrance, lies a beautiful café – a perfect spot that clearly attracts many sophisticated patrons for high tea, and for good reason. All the cakes are exquisitely crafted, miniature works of art that are as delightful to behold as they are to taste.
Our package included breakfast, which was a delightful spread. Beyond the standard international offerings, we were particularly pleased to find wonton noodles being served – a delicious nod to the local Cantonese cuisine, and a truly authentic touch that we thoroughly enjoyed.
What truly elevated our experience was the outstanding staff. They were incredibly friendly and engaging, personally interacting with our children, passing them thoughtful door gifts, and even taking the time to write a lovely card and pose for a photo with our little one. This genuine warmth made us feel incredibly valued.
As expected with a family-themed room, the kids were showered with special touches. They received their own lanyards with room access, delightful welcome desserts including cakes and candies, fresh fruit juice, and a selection of fruits. These thoughtful details made them feel incredibly special and truly enhanced their stay.
The Mandarin Oriental, Guangzhou delivered an unparalleled experience of luxury, convenience, and genuine hospitality, making it an ideal choice for families seeking an extraordinary getaway. We can't wait to return!
Käännä
6/10
Majoituspaikan vastaus: Dear Guest, thank you very much for choosing your stay with us and sharing your feedback. We look forward to welcoming you back to Mandarin Oriental, Guangzhou in the near future.