酒店能提供暖水按摩池,十分周到,為疲倦的旅客提供舒緩作用,只是上落石床較易刮傷,因不夠滑。整體上,房間的設計十分方便,亦能確保私隱,不會一開門便見到房內的情況。當時負責行李部的職員很專業快速,客人一下的士,已見行李擺放好於酒店入口前面,雖然客人未check in, 已詢問是否稍後直接將行李送上房,客人一入房不久,行李便送入房,並擺放好位置。
The overall experiences were great! They have a pillow menu, which I love it. Attentive service. We have the Breakfast Buffet everyday, and it was okay, with a lot of choices. We were staying for five days four nights, I figure the food was better when there's a big crowd, cause they keep refilling and cooking new food. However when it comes to less people, the chef became less attentive and kept chatting, the food quality was so so compare to all the Hyatt. And we tried the dinner buffet once for their famous Hainan chicken rice, i was shocked cause they plate their famous Hainan chicken rice next to Char SIU. The flavor had been mixing together totally not what I expected.
Käännä
6/7
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to share your experience with us at the Grand Hyatt Guangzhou. We’re thrilled to hear that you enjoyed our pillow menu and found our service attentive during your stay. It’s wonderful to know that you appreciated the variety offered at our breakfast buffet. We genuinely value your feedback regarding the food quality. Your observations about the refill and cooking process are important to us, and we will certainly address this with our culinary team to ensure consistent quality and attentiveness. We also appreciate your comments about the dinner buffet and the Hainan chicken rice. We strive to provide an exceptional dining experience, and we apologize that the presentation did not meet your expectations. Your feedback will help us improve and ensure that our dishes are served in a way that highlights their unique flavors. Thank you once again for your insights. We hope to welcome you back in the future for an even better experience!
Majoituspaikan vastaus: Dear valued guest, Thank you so much for taking the time to share your positive experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed your stay with us. Our team works diligently to ensure that our guests have a pleasant stay, and it’s rewarding to know that our efforts made a difference during your visit. We look forward to welcoming you back for another enjoyable stay. If there’s anything specific you’d like to experience during your next visit, please don’t hesitate to let us know.
Very clean room. Breakfast was great with wide spread.
Käännä
Majoituspaikan vastaus: Dear valued guest, Thank you so much for taking the time to share your positive experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed our breakfast and found the rooms to be clean. Our team works diligently to ensure that our guests have a pleasant stay, and it’s rewarding to know that our efforts made a difference during your visit. We believe that a great breakfast is the perfect start to the day, and we’re glad you appreciated it! We look forward to welcoming you back for another enjoyable stay. If there’s anything specific you’d like to experience during your next visit, please don’t hesitate to let us know.