There is small cockroach under the bed everyday. The location is good. The service is so so because we have to ask them how to open the locked room.
Käännä
Majoituspaikan vastaus: Dear guest, we are extremely sorry to hear about your unpleasant experience. We have immediately arranged for professional pest control to deal with the cockroach issue and will conduct a thorough inspection and cleaning of all rooms to ensure such a situation does not recur. Regarding the service, we have taken note of your feedback and will strengthen staff training to improve their responsiveness and service awareness. We value your stay and hope you will give us another chance to provide you with a better experience.
Anonyymi käyttäjä
Elegant Deluxe Double Bed Room (with Washing Machine)