Premier Inn Greenock

Very run down. Bar/Resteraunt even worse. It was only open for breakfast and dinner, had slow service and food was practically inedible. The saff in the hotel are efficient and friendly. More money just needs to be spent to upgrade the hotel. first impressions you get when you drive up are not good.

Location was great, bed comfortable, room large and staff friendly and welcoming. Car parking was easy and free of charge. On the downside the hotel is in need of refurbishment, on arrival after a long car journey the bar / restaurant had closed early because of the lack of customers which spoilt the first night of our stay, breakfast was served lukewarm and lacked appeal.

Comfy bed, nice staff, clean bedding, good breakfast, reasonable price. Paid small amount extra for water facing room, didn't get it. Bath overflow/drain leaked...enough to wet entire floor, had to use all the towels to mop it up and it still wasn't dry. General cleanliness was not great, dust/grime on fittings, suspect marks on fur ture next to bed, evidence of damp on walls/ceiling and a damp smell (my son has autism and would not tolerate a move but would have asked for one had I been alone - mentioned to cleaner on exit).

We had booked a 2 night stay for a wedding which unfortunately didn’t happen due to the storm. £120 for both nights with breakfast one morning. The man on reception booked us in ok and off we went to our room. Room smelled mouldy and badly run down. Windows filthy so couldn’t really see the water. Room was really empty with no chair to sit on and the bedside table as you can see was falling to bits. Went back to reception to ask for a better table to be told that ‘ they are all like that, they charge a fortune for the rooms but won’t get them new furniture’! Breakfast was served to order, very poor. Cold eggs and beans, 1 tiny bit of bacon so asked for more as for the price I felt it should have been much better. We stay at premier inns a lot, especially St Andrews which is lovely, clean and a breakfast to set you up for the day. Really disappointed. Won’t be staying again.

De kamer was ruim en proper. Een zeer goede matras. De toegankelijkheid is in orde en er is een ruime parking. Monotoon ontbijt en de kwaliteit van de broodjes was zeer matig. Prijs/ kwaliteit verhouding voor het ontbijt is niet in evenwicht.

The hotel was nice, the staff were friendly but when I got into the room, there was water in the wash basin - not sure what the liquid was - hope it was water! The room was very warm and I tried to turn the thermostat down using the instructions provided but this did not work - it was set at 24.5 degrees and when i returned from my night out it was at 30 degrees - was the windows don't open you can imagine how hot the room was. Did mention to reception about the problem, they know, it's jus tone of those things. Breakfast the next day was good, the host was very nice and the coffee was hot - not like a lot of hotels were it is lukewarm at best.