Days Inn by Wyndham Greenfield

nice environment, staff are friendly

Good access to supermarket and gas station and good breakfast food. Staff is friendly and helpful.

We were planning on leaving Saturday August 5th with a group of friends to go to Deerfield magic wings Historic Deerfield and Sugarbush Mountain. I had booked a room at Days Inn and Suites of Wyndham. 2 days ago they sent me a confirmation confirming the room. Tonight I find out that there are no rooms available. They are hosting 150 refugees. Luckily a friend of mine saw the article and we were able to reserve another room at another hotel. This was such poor business. They should have notified people who had prior reservations. I will never use Days Inn again.

Some sort of scam is going on here. Wyndham is taking state funds but still taking private reservation money on top. We booked 4 rooms months prior to a family wedding in the area and when we arrived we learned through locals and published articles that this hotel was turned into an emergency shelter as verified by an article found online and by speaking with local residents. This was done several months before our arrival date yet there was no communication to us about our upcoming stay. Our reservations were cancelled that day since there were no rooms available for us us and were immediately charged over $800 for the rooms within minutes. How can they charge for rooms they cannot rent out because they are taking state funding for these rooms? I spent a week making calls to ensure the charges were refunded and filed a complaint with Wyndham customer care and was told someone would reach out to me in 7 days. I received an email saying we were refunded and case closed. I asked to communicate with someone in customer care and was ignored. Complete lack of customer service and disregard for any inconvenience. Seems like they are trying to double dip and don't want to talk about it.

The shower was broken, No water flow at all. Unable to shower or bath. If we had had discovered this the night before we could have requested a room with working shower but unfortunately we discovered this the next morning and had to check out to be at a family event so we took quick sponge baths in sink.

I needed just the basics for an overnight stay on a long drive, and Days Inn - Greenfield met my needs. The room was clean, the amenities were as described, the bed was comfortable, and the wifi worked for me. The shower worked, but some minor repairs (to shower faucet, to walls where hardware was moved) would help with the place's feel. Good place for a tasty chicken schawarma located only 1/2 mile away. Appreciated the basic, but full, breakfast.