Princess Senses the Mangrove Resort - Adults Only

My wife and I, and another couple of friends, stayed here in January 2025 and had an absolutely great experience. We stayed in the over water bungalows. They were fantastic. We couldn't get to all of the restaurants, but for dinners we did Dine at the JamRock, the Pearl, Roberts Flame, the KA teppanyaki, and the Platinum Restaurant, all where fantastic, delicious food, and great service, they put on a very good show at the KA, definitely a must. Had lunch at various other spots, and I never had a bad meal anywhere. The bars where all great, very friendly bar tenders, are absolute favorites where Ally(trouble) and Delhard at the Euphoria swim up bar, Chris and Jessica at the Oasis Swim up barm, Dante who we saw all over the place was great, and Riccardo up in the sports bar was second to none on making old fashions. For the Platnium upgrade, for us, we loved it. The Platnium Club Manager Sakeyar (Ms Dixon) is now part of our Family, she goes above and beyond to make you feel at home. As far as the Butler service, we had Jermaine,Kade, and Evon. Navaudo, who was another butler, we didn't have him, was right there with the 3 we did have. They, too, are now part of our family, absolutely went above and beyond anything we expected, and those 4 and Ms Dixon have left an ever lasting impact in our lives that we will never forget. Chevauna, who checked us in and out, was also so nice and helpful during that process. I don't think there was a single bad experience while we were there or met someone who was even a little bit rude. They were always doing different things to keep you entertained, I think there was always something there for every guests, the beaches were groomed every morning. The pools were a little chilly but not unbearable by any means. The ocean was warm, and it got warmer at night when the tide came in. A suggestion for people to travel there is to take a lot of $5 & $10 bills for tipping. They also love getting $2 bills from the states. We will without a dought be going back to this resort in the future. Wasn't overly packed, but we still made plenty of friends and a load of memories that will never be forgotten.

Booked a last minute long weekend at this gorgeous new resort for my 50th birthday in an overwater villa. First I must shout out to the driver who picked us up at the airport and took us back, Kevin! He was amazing! We hope to return and have him as our guide. Getting to visit with him on our drive was the perfect way to start our trip! The resort was beautiful and new, overwater villa was fabulous and the food at all of the restaurants was wonderful. We had a fabulous time but did have a few disappointments. It was my actual birthday and after reading many reviews here, I expected our butlers to be on top of it but they really dropped the ball. Nothing “special” until night when my husband finally asked them why they hadn’t done anything for my birthday. And then, we waited outside while they decorated the bed that we were about to get in. Too little, too late. Also, the butler service was really slow. We’ve had butler service before and it never took over an hour to get a drink or 2 hours for breakfast. Hopefully they get that worked out because the place really is gorgeous and we’d love to return but it’s tough to pay for 5 star service and not receive it!

Gewoon fantastisch resort, prachtige kamers, goede service, lekker eten in een van de 7 restaurants. De swim out kamers in het Platinum Adults Moly gedeelte zijn een dikke aanrader. Het strand is heel mooi met heerlijke cabana’s en overal zijn genoeg bedjes.

Excellent and well organized hotel.

Everyone was super friendly, great vibes. Shout out to Omar for making things super special for my birthday ! Will be booking again in the summer, highly recommend.

Too early to visit. Staff is nice, but butler service is clingy and too worrisome to its guests (which came with our room). They did some good thing, but they became too involved in our trip and the experience was not good and did not the value we expected. At times they became overbearing and hovering over our vacation experience.