Premier Inn Durham (Newton Aycliffe)

Very disappointed,we use premier inns regularly and rarely have any issues until now. This place is a building site, I can't believe they are open for business. the reception and ground floor are a construction site, the whole hotel has the smell of adhesive and other associated noxious aromas, the room itself was up to the expected high standard but the water pressure in the shower was non existent and the air conditioning sounded like someone had dropped a spanner in there. Overall a very disappointing stay and to top it all the breakfast in the adjacent restaurant was terrible.

Booked last minute to save going into Durham Centre on a journey South from Scotland. I use Premier Inn regularly and can normally depend on the brand. The room was clean and comfortable as expected , but the location not great and the adjacent food outlet ( not part of Premier Inn) very shabby, although it did have a good selection of food and a 5 star hygiene rating. The receptionist appeared bored and therefore the welcome was not great. Despite the renovation work finishing at 4.30. I suspect the contractors were staying onsite as there were heavy footsteps overhead most of the evening. I did however get a good nights sleep and went on with my travels south.

Perfect hotel for overnight stop over on the way to Newcastle. Everything you expect from a Premier Inn. Loved Bobbie's little gift of chocolate biscuits from room service. It's little things that make a big difference. Hotel also really helpful ahead of stay to ensure we were aware of local roadworks and how it affected the access.