Hilton Garden Inn Grapevine at Silverlake Crossings

Great hotel, close to airport , Bass Pro Shop, and Golf Club, Go Cowboys

三次不推薦。1. 晚上六點致電酒店接機等了45分鐘 還是沒等到車. 坐Uber 20刀。2. 已確認房費在預訂時已付款及再三跟前台確認要信用卡是否衹付定金 但還是重複收房費。3.就這早餐的規格連果汁都不提供 就一般連鎖酒店都給這裏豐盛。4.房間的空調衹有冷風 就連小吧枱咖啡機也是個壞種。5.除了酒店餐廳，附近就衹有加油站便利店。就這個品牌酒店 當一次冤大種足矣！

I didn’t get a chance to see how the service truly was as I only stayed one night, but the front desk staff was great. Clean rooms, decent gym to workout in, restaurant on site but also close enough to other restaurants to either dine at or get delivered to hotel. Airport shuttle was timely and great to have available

I was in town for a family reunion. I noticed the latch on the door did not lock properly. A service person attempted to fix it, but no success. He suggested changing rooms. The only room that was available at the time was a handicapped room, where the bed was too low (for my arthritis) and the latch on the door did not lock properly either. To my disappointment, I ended up going back to the first room, since the hotel was totally booked for that day. Also, the shower door was difficult to slide open, and the handle facing the walk-in shower was a little loose. If pull hard on the handle, I was concerned it would break off. I had to pull it very gently. I do not drive nor have a car where I can just go and find another nearby hotel. I regret not staying at the Hampton Inn minutes away (my original choice). They did apologize though and gave me points for my inconvenience, but I will think twice before staying there again until that matter is properly fixed - safety first, all day, every day! Future guests - please check in early for the best hotel room selection.

Great choice in Grapevine area Great trip. Staff, room were all super. We didn’t try the breakfast, pool or the gym but the room was new, clean and comfortable. If you are a light sleeper, don’t get a high floor. It is just under the flight path of DFW airport. Didn’t bother us but if you were a really light sleeper it may.

It works It was a good stay. Pool is shared with Marriot which wasn't disclosed to us, hard to find. Asked for extra towels, weren't delivered. Room never picked up. Minor issues. Would stay again.