Vieraskäyttäjä
3. kesäkuuta 2024
The staff at this hotel is absolutely wonderful go over and above to try and assist to multiple issues you will encounter when staying at this hotel. Which is amazing because their GM, Mowafak Gabal, “MG” is a rude, volatile, condescending, child-traumatizing individual who should never work with other humans. I was a frequent guest at this hotel when it first opened, every 6-8 weeks for typically a weeks stay. In addition my role, brought a lot of business to this particular location. The issues you will encounter at this location are many; however, if the issue is escalated to the GM, you are in for an unpleasant encounter at best and be sure to have a witness. Not only will it not get resolved in your favor, you will quickly find out Mr, Gabal has no inclination toward any sort of customer satisfaction and nor will he treat you with any respect as a human being. My final incident came in front of my 5-year-old granddaughter when she said never wanted to visit me at that hotel again because she was afraid that man was going to hurt her or me and didn’t want me to stay there anymore when I came to town for work. No more truth telling than that. Truly, we all deserve better than the MGs of the world. Go elsewhere.
Käännä