Grand Mercure Maha Cipta Medan Angkasa arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soonBest Regards,Management

Majoituspaikan vastaus: Martini yang terhormat,Terima kasih banyak atas ulasan positifnya, Kami sangat senang mendengar bahwa Anda menikmati pengalaman menginap di Grand Mercure Medan. Kepuasan Anda adalah prioritas kami, dan kami senang pelayanan serta kenyamanan kamar kami bisa memberikan kesan yang baik. Kami tunggu kedatangan Anda kembali di lain kesempatan.Hormat kamiManagement

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you faced during your stay, including the condition of the room, the delay in repairing the air conditioner, and the noise disturbances that affected your rest. we deeply regret that your experience did not meet expectations.Your concerns about soundproofing and the bathroom condition have been shared with our engineering and housekeeping teams for immediate review and improvement. Please also accept our apologies if your concerns were not handled with the urgency and care they deserved — this is not the service standard we aim to uphold.We are committed to making improvements based on your feedback and we truly hope to have the opportunity to welcome you back for a much more comfortable and pleasant stay in the future.Warm regards,Management

Majoituspaikan vastaus: Dear Huangjiawei,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management

Majoituspaikan vastaus: Dear Afanlyou,Thank you for your kind reviewWe’re pleased to hear that you found the room clean and comfortable, enjoyed the swimming pool, and appreciated the convenience of our location—especially with easy access to transportation and nearby facilities like the supermarket.It’s great to know that you found the bed spacious and the price just right. We're also happy to hear that our hotel suited both business and family travel needs.We look forward to welcoming you back on your next visit.Best Regards,Management

Majoituspaikan vastaus: Pengunjung yang terhormat,Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi.Dengan hormat,Management

Majoituspaikan vastaus: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management

Majoituspaikan vastaus: tamu kami yang terhormat,Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi.Dengan hormat,Management

Majoituspaikan vastaus: Linda yang terhormat,Terima kasih atas ulasan Anda. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait dengan kebersihan karpet di kamar. Kami sangat menghargai masukan Anda dan akan segera melakukan pengecekan serta perawatan lebih lanjut untuk memastikan kebersihan dan kenyamanan bagi semua tamu. Kami berharap dapat menyambut Anda kembali dan memberikan pengalaman menginap yang lebih baik di masa depan. Terima kasih atas pengertian Anda.Dengan hormat,Grand Mercure Medan Angkasa

Majoituspaikan vastaus: Dear Guest,We appreciate your review! We're pleased you enjoyed your stay overall. Being located in a vibrant downtown area, some traffic noise is to be expected. We apologize that it was noticeable from your room on the 8th floor. We appreciate your understanding and hope to welcome you back.Best Regards,Management

Majoituspaikan vastaus: 敬愛的顧客，感謝您對我們酒店的精彩評論！我們十分高興聽到您在我們酒店過得愉快，並十分期待您的再次光臨。祝好，Grand Mercure Medan Angkasa

Majoituspaikan vastaus: Tamu kami yang terhormat,Terima kasih atas ulasan dan masukan Anda. Kami mohon maaf atas keterlambatan saat check-in dan ketidaknyamanan yang Anda alami. Kami akan mengevaluasi proses check-in agar lebih efisien ke depannya. Terkait pengingat check-out, kami bertujuan untuk memastikan kelancaran bagi semua tamu, namun kami juga akan meninjau kembali cara kami menyampaikannya agar lebih nyaman bagi tamu. Kami menghargai masukan Anda dan berharap dapat memberikan pengalaman yang lebih baik di kunjungan berikutnya.Hormat kami,Management

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We appreciate your input regarding our facilities and the deposit policy. We understand your concerns and will take them into consideration as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Best Regards,Management

Majoituspaikan vastaus: Dear Tanent Yong,Thank you for your review. We understand your comments about the age of some of our facilities, particularly the pool and gym. We appreciate you recognizing that we are currently undergoing renovations to address these areas and modernize the hotel. The partial closure of the lobby is necessary for these improvements, and we apologize for any disruption you experienced. We're excited about the upgrades and look forward to you experiencing them on a future visit.Warm Regard,Grand Mercure Medan Angkasa