DoubleTree by Hilton Hotel Grand Junction

Nice town

I always stay at either 4 or 5 stars hotels. Selected this hotel amongst others as I think it would be the same standard as other Hilton hotels but I was totally wrong. I might get pleasant stay if i chose either quality Inn or Super8.

普通的酒店

離機場近，商務旅行中不錯的選擇

Ken and Allan helped us after I lost the key to my bike lock! Thank you soooo much for saving us. They went above and beyond their duties. Cheers !!! A comfy bed and great breakfast too The front desk was so informative and friendly. I will definitely be back.

Verkehrsgünstig gelegen, Fenster geräuschgedämmt, Zimmer großzügig, im Badezimner gibt es auch Body Lotion (leider nicht mehr bei anderen Hotelketten). Das Restaurant im Haus ist unserer Erfahrung nach sehr viel besser, als es von manchen bewertet wird. Marie, unsere Host-Waitress, war sehr freundlich und hat sich perfekt um uns gekümmert. Ich hatte Lachs mit Spinat, Brokkoli, und Reis, mein Mann einen Cheeseburger mit Pommes. Alles war wunderbar. Nette Atmosphäre, toller Service, super Essen, kommen gern wieder wieder.

Would not stay at this location again. Was on a tour of Colorado with a tour group. The room was nice and large, but I found the attention to detail to cleaning and maintaining rooms was not there. I had walked on the carpeting in my room in my bare feet, got ready went out for dinner came back, and found the room was full of glass shards/pieces. Apparently there was a broken glass and not cleaned up by the hotel staff. I did call down to let the front desk know, and David from maintenance came up to vacuum the entire room, even he was surprised at the amount of glass that was on the carpet. David moved items in the room and vacuum behind them because you could tell there was dust built up all the way around the room along the edges and the furniture, tables and everything was dusty I could write words in the dust. David vacuumed it up perfectly and gave me some towels to walk on because I still didn’t feel like I was safe in that room. I was given the option to move to another room, I chose not to, thinking back I should have. It was 10 PM at night and I wanted to sleep. I was given a $25 comp next day and apologize to me for what happened. I do believe that they need to improve their cleaning. I did ask when I would talk with the front desk that they clean my room top to bottom that did not happen Towels were replaced and the bed was made. speaking with other guests on the tour their rooms were in the same condition. Very very sad paying that much money and not having a clean room or a safe room. We also had breakfast as a group, the staff and personnel in the breakfast area. We’re not the kindest and when asked for something different, we were told this was what we got.

I inadvertently left my phone (containing my life) at the desk while checking in. As I was checking in there was a lot of activity at the desk - lots of people checking in for an event. The gentleman who checked me in (Jordan) carefully stowed my phone, not quite certain who it belonged to, keeping it safe until I retraced my steps, made contact with him and was reunited with my external brain/phone. Thank you Jordan for your exceptional customer service skills!

The hotel was clean and pleasant. But I'm writing this review for friendly staff person, Charlie at front desk. Charlie helped me solve an issue with priceline not to mention hooked me up with fresh cookies and he even took us to the airport on the shuttle. He took care of everything with a good attitude and I'll definitely stay here again when I'm town to visit family. Many thanks.