Hampton Inn Grand Island

Very friendly staff and great breakfast ( usual Hampton Inn fare ) . However this property is overdue for a refresh. Rooms really showing wear and tear. Out of the last 14 stays at Hilton properties this month this is the only Hampton I’ve stayed at that has not been refreshed.

AC temp is set for way too high. Room was very uncomfortable and wouldn’t get cooler than 72° (set at 65° but it that wasn’t right). Front desk woman tried to help (hence 2 stars) by giving me a bypass but it didn’t work. She got the maintenance guy but he was clueless. So she got me a fan, so I might get some sleep. Tried pool to cool down but that room was like a sauna, and water was very warm. So they do not use the AC there at all. For the price they charge for an old worn down Hampton Inn, they could at least spring for some AC. Terrible stay.

Built in 2006. Has 8’ ceilings. Normal wear and tear on the building; it was clean. Hard-working front desk employee. Breakfast was typical Hampton Inn fare. Stayed on 3rd floor. Was quiet. Traffic noise isn’t an issue. Didn’t check the pool.

Unfortunate experience of staying at a hotel that, despite its name, offered a far cry from the Hilton experience I was expecting. While the TripAdvisor reviews boasted a 4.5-star average, my stay fell significantly short of that mark, leaving me feeling disappointed and frustrated. The first red flag was the hefty price tag. At $180 a night plus tax, the cost was more in line with a luxurious Hilton stay than the budget-friendly Motel 6 experience I received. Upon arrival, the signs of wear and tear were evident. The escalator creaked ominously, and my room door wouldn't shut properly, raising concerns about security and privacy. To add insult to injury, the air conditioning in my initial room was malfunctioning, forcing me to request a room change. Even after the switch, the overall impression remained one of neglect and lack of upkeep. The stark contrast to the usual Hilton standard was undeniable. Adding to my disappointment was the lack of customary amenities. Unlike my previous Hilton stays, I was not offered the choice of water/snacks or bonus points, further emphasizing the discrepancy between the advertised experience and reality. There are better options in Grand Island.

Average, but should have been above average for the premium rate Hampton Inn demands. While traveling recently, we stayed in four Hilton properties. This Hampton in Grand Island was not up to standards. The front desk was often unattended and cleanliness was noticeably lacking. While the breakfast was okay for a hotel breakfast, we couldn't help but notice that the breakfast cook/attendant at the Rock Springs, WY Hampton was so friendly and engaging and checked to see if we needed anything, and the cook/attendant in Grand Island was just the opposite, although efficient. On our next pass through the area, we'll find less expensive options that offer the same or better accommodations.

This may be the worst Hampton Inn I have ever stayed in. I will add some photos of what they considered an acceptible room. When we first walked into our room, we noticed that it smelled. The furniture looked as if it had been purchased at a garage sale, the bathroom was a total mess. (See photos.) There were blue spots on the bathroom walls which I was able to wipe off. No one on staff apparently thought to do it. It looked like toothpaste spatter. The mirror was a complete wreck, and the vanity looked as if it had been dragged through the parking lot. I went down to the desk to ask to see another room and was ushered into another room, which also smelled. So, we had to stay where we were. I'm not sure which rooms some of the other photos posted from this hotel came from, but our room was an insult. I emailed the hotel owners and have heard nothing from them. I was never so glad to leave a hotel. My advice is to choose somewhere else to stay. Oh, and there was a giant bug flying in and out of the drapery and landing on the walls, etc., until we killed it. This place was just beyond belief. I previously submitted a review for this hotel, and it seems to have disappeared, never having been posted by this site. So, I'll try again.

For the area this is a nice hotel. The staff was pleasant and happy to help. It is starting to be a bit worn out. Lobby has been updated and is nice. The rooms are definitely showing their age. The bathroom is dated, but had a Wonderful shower! Breakfast was decent and plentiful.

The whirlpool jet timer did not seem to work. The water was circulating and was hot, but typical air jets didn't start even though I turned the timer well past the minimum. I did not report this to the front desk as I used the whirlpool anyway. There were a couple holes in the ceiling of the pool area, so possibly some maintenance was being performed. Everything else was as expected. The location was close to many restaurants.

The location is clean and has a good staff, so it has that going for it. But it is an older Hampton Inn and showing its age. It is not worth the price paid. On our stay, the TV remote didn't work, the coffee pot was missing its tray so was useless, and the waffle iron wasn't working properly in the breakfast room. All little things, but all evidence that this place doesn't pay attention to the details. Have stayed at much nicer Hampton Inns for less money.