Barbara Q
11. huhtikuuta 2025
I have been a guest at this hotel many times over the years. However while visiting last week I found it to have gone way downhill in terms of the upkeep. While I greatly appreciate that this 500 year old building is filled with magnificent details, there are things that can be done to preserve the appearance and condition. As an example, the original wooden floors are in horrible condition and could use a good sanding and varnish which would greatly improve the condition and appearance. The rooms need upgrading to improve the comfort of the guests. Small things like extra charging outlets would be nice. The employees were very accommodating and helpful. However when we purchased a beverage they came back later saying that the manager said we had to pay cash instead of putting it on our room tab which we thought was strange. The location of the hotel is great although it does get noisy at night especially if you have a balcony room but that didn’t bother me. I love Granada and will continue to visit but sadly will no longer get be staying here
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