Apartamentos Los Tilos

We were nervous before arrival as there weren’t many up to date reviews but the price was too good not to give it a try. How wrong we were. It is a fantastic apartment complex in an ideal position. Close enough to various different food/bar areas and the beach. The apartment is spacious and everywhere is clean. The pool area is generally quiet (despite a busy Easter weekend) and the heated pool a bonus for the kids. We were told that this is mostly privately owned so feel lucky to have been able to stay here. We’d definitely stay again. Only issue is lack of air con - not a problem in April - but we’d struggle in August. Great staff too - thank you.

I’ve stayed here a few times, but this will be my last , What’s great about the hotel is the location, big pool and great balcony. Beyond that, the rooms have not been decorated in the past few years. The sofa fabric is sewn up the bedding caused itching and coughs and the sockets are not securely fixed to the wall. This was a ‘put your head down and sleep’ hotel. The pool looks great, but was packed. I’m reading on trip advisor the owners own some of the apartments, it looks like apart from the pool, there had been no investment and I would say this is a 1 star hotel due to some of the flaws that’s if the hotel was loved - would have been fixed in the past few years. Seems the owners apartments have been invested in. It’s also worth adding that it would have been nice for the owners to use the restaurant as a breakfast, snack, lunch place - but it appears to be a low key attempt at fine dining. We are coming back in October and paying less for Buenos Airies which is a hotel that the owners care about. We do love the location of this hotel, but that’s about it. When you go on holiday - you want a hotel that’s more than a good location. You want a nice experience. It’s budget friendly tho - so great for those wanting low cost stays. Just don’t have high expectations and you’ll be fine. We’ve just matured our preference in stay.

Devo dare un voto molto basso e mi dispiace perché nella struttura semplice ma confortevole sono stato bene. Però devo segnalare un episodio che ha guastato la mia vacanza e mi obbliga a cambiare giudizio. Avevo preso una bici a noleggio e alla richiesta di parcheggiarla di notte dentro la struttura uno dei receptionist mi ha risposto che non era possibile. La bici, come si poteva prevedere, mi è stata rubata l’ultima notte pur se agganciata fuori dall’hotel, ho dovuti rimborsarla (300€) e fare denuncia alla polizia. La cosa che mi ha veramente seccato è che un altro receptionist, raccontando il fatto, mi ha detto che certo era possibile mettere la bici all’interno, sorvegliata dalla telecamera. Perché una scorrettezza così grande nei confronti di un cliente? Non capisco ma crolla il mio voto sullo staff, a cui nella mia recensione Booking avevo dato 10. Peccato ma certi errori sono gravi e vanno segnalati.